Customer Counter Clerk

2 months ago


Kingston, Canada UNITED PARCEL SERVICE Full time

**Primary Job Posting Location**:
Kingston, Ontario Canada

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

At UPS, we also discover how we combine endless opportunities, innovation and rewards to create a truly unique career experience. With our unique promote-from-within culture, you'll always find exciting new opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go.

**Job Details**:
UPS is currently looking for a **Part-Time Evening Customer Counter Clerk** at our warehouse in our Kingston location.
- Job Classifications: Part-time Warehouse / Clerical
- Job Type: Permanent / Hourly
- Job Location**:1121 John Counter Boulevard, Kingston, K7K 6C7**:

- Work days: Monday - Friday *non-negotiable*
- Scheduled Shift: 4 PM -7 PM (Start and Time may change due to operational needs)
- Category: Clerical / Warehouse Operations

**Key Accountabilities**
- Dealing with all telephone calls
- Handling customer complaints in a professional manner.
- Dealing with SLA concerns, PCA queries
- Providing customer counter cover
- Running reports for the centre, TTS report, Cares report and Apple report
- Cash handling and banking
- Meet set targets on a daily basis
- Responsible for any additional tasks given

**Education/Work Experience**
- Have good communication skills and fluent in English both written & spoken is essential
- Efficient team player and able to work in a targeted environment.
- Able to lift up to 70 pounds
- Working knowledge of word and excel.
- Typing skills: at least 40 words per minute
- Good attention to details
- Warehouse experience is not required
- Able to work in a fast paced and temperature changes environment

**Benefits**:

- Wage starts at $17.30/hr
- Unionized position.
- Weekly pay (every Friday)
- Full training provided
- Tuition reimbursement up to $2000 per semester (conditions apply)
- Performance evaluations yearly
- Extended health and dental benefits
- Group insurance and pension benefits
- Opportunities for advancement



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