Medispa & Skin Clinic Administrator

5 months ago

Toronto, Canada HealthOne Full time

**HealthOne Medical & Wellness, **conveniently located in Toronto's waterfront neighbourhood and steps away from Union station, is seeking a **MediSpa & Skin Clinic Office Administrator **to join our growing team

he HealthOne Medispa & Skin Clinic is a boutique medical aesthetics practice that offers premium dermal filler and neuromodulator treatments, micro-needling, PRP injections, CoolSculpting, laser hair removal, and laser skin resurfacing treatments. We are a tight-knit team looking for a dedicated professional with a passion for the cosmetic industry, matched with impeccable customer service, interpersonal, and administrative skills.

**Responsibilities**:

- Engage compassionately with our patients to ensure they feel heard, accommodated, and encounter a 5-star experience at all times.
- Efficiently handle all front desk tasks with pristine attention to detail, including but not limited to appointment scheduling, confirmations, billing and payment, and data entry.
- Contribute to smooth clinic flow and overall success of the business by providing reliable administrative support, adhering to policies & procedures and participating in goal achievement.
- Actively seek out opportunities to improve and expand our patients’ experience in the clinic, while assisting the management team to maximize clinic performance and growth.

**Why work with HealthOne?**
- Supportive & positive leadership team
- Work within a modern 10,000 sq ft. facility in downtown Toronto
- Opportunities for continuous development
- Regular staff engagement events including themed days, monthly birthday lunches, and other team building experiences

**Compensation**
- Competitive hourly rate offered
- Team member discount program on all services & products offered at HealthOne (Dental, Optometry, Skin Care, Massage, Psychotherapy, etc.)

**Requirements**:

- 1+ years of administrative experience in the medispa & skin care field
- Strong client service skills and impeccable communication skills
- Solid work ethic, organizational skills and an ability to manage competing priorities effectively while remaining efficient in your delivery
- Self starter, motivated by goals and eager to wear multiple hats in order to grow with us
- Tech savvy and proficient with MS Office (MS Word, Excel, Outlook)
- Ability to work weekends and evenings based on business needs

**Nice to Have**
- Experience using a CRM/EMR, specifically Jane software
- Post-secondary education in Spa Management or similar topic

**About HealthOne**

HealthOne Medical & Wellness is a renowned multidisciplinary health and wellness clinic that brings together 8 departments under one roof. Our clinics in the Harbourfront, North York, and King West (The Well) neighbourhoods will allow us to deliver holistic healthcare to more patients across the GTA and beyond through our Medical, Dental, Rehab, Optometry, Wellness, Mental Health, Skin Clinic and Pharmacy services. Our ultimate mission is to help Canadians live healthy and inspired lives - and YOU can help us achieve this

At HealthOne, we’re all about collaboration, innovation, and inspiration. Our team members are motivated, curious, and value total wellness both at work and in their personal lives. We invest in our people, provide exciting growth opportunities, and offer an environment where you can develop your skills personally and as an professional. If you’re ready to join one of the fastest-growing holistic healthcare teams in Canada, we’d love to hear from you

Within the HealthOne culture, we are committed to treating every employee with dignity and respect. We strive to be fair and just while creating work environments where our employees can be at their best. Employment decisions are based on qualifications, merit, and business need. Requests for accommodation due to a disability or any other protected groups can be made at any stage of the recruitment process and during employment.

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