System Administrator

3 days ago

Brampton, Canada Rogers Communications Full time

Our Digital & Technology team wakes up every day with one goal in mind - to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month.

We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada’s largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today.

Come play a key role in building the future of innovation in Canada, Let’s make your possible.

Do you enjoy working on high-scale, complex, and high visibility projects and programs? If yes, consider the following opportunity:
**System Administrator**

**What you will do**:

- As the System Designer, you will be responsible for supporting, configuring, maintaining and upgrading the provisioning, mediation, and billing systems.
- When issues arise, you will be the first level of support to dig into the root cause by investigating logs and debugging code.
- You will be empowered to drive changes to make your systems more reliable and maintainable while providing expert insight during solution design.
- You will always think ahead and use your scripting capabilities to automate workflows and to simplify and streamline processes.
- You will compare vendor systems to determine the best solution when implementing new systems and technologies, always keeping the customer in mind.

**What you will bring**:

- You have strong written and communication skills and are a great team player
- You respect everyone’s ideas and strive for a common goal with your teammates
- You are a creative problem solver who is ready to challenge the norm and provide outstanding customer experiences
- You have demonstrated experience in a front-line role, ideally having worked in customer facing role with a track record of delivering a world class customer experience
- Participate in a rotational on-call schedule, including activities during the maintenance window
- Demonstrated industry experience in a system administration role on Red Hat Linux/Unix is a plus (can teach others)
- Experience or knowledge of SOAP UI
- Working knowledge of IP Technology
- Good experience of bash/shell scripting
- Demonstrated achievements of project delivery
- A general understanding of telecommunication networks
- Experience and knowledge of ITIL framework is an asset, but not required
- Experience with Remedy, Service Now, Jira/Confluence, and related IT service management tools is an asset
- Demonstrated experience and knowledge of Ericsson Dynamic Activation (EDA) is an asset, but not required
- Over-the-air platforms and E-SIM technologies such as G&D, Idemia and Thales is an asset, but not required
- A willingness to learn cloud services, microservices, containerization, Kubernetes, Kafka, Apache Spark, and related technologies
- A college or technical education, or Bachelor’s degree in computer science or extensive experience in a related area

**Schedule**: Full time

**Shift**: On Call

**Length of Contract**: Not Applicable (Regular Position)

**Work Location**:8200 Dixie Road (101), Brampton, ON

**Travel Requirements**: Up to 10%

**Posting Category/Function**:Technology & Systems Administration

**Requisition ID**: 288325

Posting Notes: Digital & Technology

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