Epic Access Administrative Analyst
5 days ago
**Company Description**
One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.
A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries.
At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today
The Epic Access Administrative Analyst is responsible for maintaining and provisioning access related
to the HIS in accordance with Osler’s access administration policies and processes. This role is part of
the HIS project structure, with a key responsibility to design, deliver and sustain our systems to address
both clinical and non-clinical needs, ensuring the HIS is utilized effectively and efficiently in patient care.
Accountabilities:
- Partner with the Applications team to create and implement all security profiles within Epic including employees, contractors, students, external providers and volunteers
- Work closely with the Training team to provision access to all users once formal training and proficiency exams are successfully completed
- Maintain dictionary of all providers working with Epic
- Analyze, review and test new functionality impacts to security profiles in HIS software releases
- Create and maintain documentation to build a repository of key functionality within security and access profiles
- Facilitate and participate meetings to discuss deliverables, issues, end user concerns and upcoming milestones
- Work closely with HIS team members to identify, document and troubleshoot issues to find creative resolutions to ensure that all Osler staff have the appropriate access to optimally perform job functions within Epic
- Partner with Epic HIS vendor representatives to maintain communication and help vendor staff understand hospital’s operational needs
- Achieve Epic certification and/or accreditation
- Participate in an on-call rotation to provide 24/7 support
- Work extended hours (days, evenings, nights, weekends) as required
**Qualifications**
- Successful completion of either a university degree or college diploma in a computer science or a health-related discipline is required
- Three years previous experience working in a hospital setting
- Previous experience working with a modernized HIS at an EMRAM Stage 6 or higher and/or Epic certification is an asset
- Previous experience with Active Directory is an asset
- Demonstrated critical thinking skills, strong organizational skills and well-developed written and verbal communication skills are required
- Ability to learn new software and systems, demonstrating technical aptitude
- Ability to work in an agile environment to deliver an HIS that meets end user needs
- Ability to work independently and in collaboration with a team to meet HIS project milestones and ensure successful project delivery
- Ability to analyze user requirements and produce creative solutions to meet end user needs
- Ability and willingness to support project success in a manner that goes beyond completion of assigned tasks
- Ability to persevere in a high intensity project to overcome obstacles and difficult situations within a time sensitive implementation
- Ability to travel to the United States as required
- Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration
**Additional Information**
Salary Range: $85,839.00 - $107,308.50
Application deadline: January 31, 2025
LI-HT1
TFT
LI-Hybrid
While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.
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