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Administrator, Sales
1 month ago
**Sales Administrator (Ongoing Recruitment)**:
- Location: Ottawa_
- Hours: Saturday/Sunday 11 AM-6 PM, Monday-Wednesday 12 PM-8 PM, Thursday/Friday Off_
**About Caivan**:
**Our Mission**:
Excellence in community development and home building through efficiency, optimization, and innovation.
**Our Values**:
- ** Grit**: A team who perseveres, is resilient, and has the stamina and courage to commit to the win.
- ** Integrity**: We make promises thoughtfully and deliberately and then follow through.
- ** Curiosity**: We never stop asking questions or challenging ourselves. We have an unquenchable thirst to learn, improve and solve problems innovatively.
- ** Strategic**: We look around corners and proactively identify potential obstacles. We think critically and make calculated decisions.
**The Role**:
**Key Responsibilities**:
- Meet and greet clients, establish trust and rapport, provide informative sales presentation catering to customer’s needs, values and concerns, overcome objections.
- Guide customers through the steps and processes from the sale of a home to the start of construction.
- Scheduling Time of Sale and Exterior Colour Selection appointments on time.
- Exceeding revenue targets for Time of Sale upgrades.
- Facilitate and coordinate any changes required to the appointment calendars.
- Qualify lead generation, ensure FINTRAC compliant and pre-approval of purchasers.
- Ensuring deposits are managed in a timely manner and in line with the standard process.
- Ensure that all collateral and supplies are well stocked and consistent with company specifications
- Other duties within the scope, spirit and purpose of the job, as requested by management
- Ensure customers complete the Guest Registry form and include tracking of information.
- Monitor all on-site signage as needed (i.e. home site signs, inventory signs, open house signs, etc.).
- Maintaining lot files and document management.
- Prepare and circulate daily and weekly reports as necessary (weekly Sales Summary).
- Attend weekly sales meetings as needed with Sales & Marketing providing feedback and updates.
- Perform duties as assigned.
**You will Bring**:
- Curiosity in real estate and design.
- Post-secondary education with a focus on Sales, Marketing or related field.
- 2+ years of experience in a similar role within a residential home builder environment.
- Ability to multitask and handle multiple accounts and projects at once
- Strong communication skills to enhance our customer’s experience
- Meticulous attention to detail, innovative thinking, and problem-solving skills
- Ability to work independently with mínimal supervision and effectively as part of a team.
- Must be highly motivated with a demonstrated track record of providing outstanding customer service.
- Valid driver’s license with access to vehicle and willingness to travel
- Must have steel-toe footwear
- Understanding of time management to ensure daily tasks completed on time.
- Organized with high attention to detail.
- Evening & Weekend work required.
- Proficiency in MS Office Suite.