Manager, Change Enablement

2 weeks ago

Toronto, Canada Royal Bank of Canada Full time

**Job Summary**

**What is the opportunity?**

What will you do?
- Work with the Change Enablement team, product members, project teams and functional partners to assess a program’s impact on people, process, and technology and to deliver on a holistic Change Enablement delivery plan.
- Assess change readiness, monitor, and track the effectiveness of change management activities and deliverables through adoption metrics, and present findings in a logical and easy to understand manner.
- Develop and manage change enablement documentation for Product and Program teams, and support of other stakeholders such as Training and Communications.
- Identify, train, coach, and prepare change influencers and agents to ensure they understand and are prepared to execute their role during the change process.
- Support the Senior Manager, Change Enablement in providing ongoing advice and counsel regarding change management practices, including the approach, strategy and change plan, and raising risks or issues promptly to program members.
- Facilitate Change Enablement workshops to extend change enablement capability across the team.

**What do you need to suceed?**

**Must
- have**

Must-have
- Minimum BA/BS degree
- 3+ years Change Management experience
- Experience with, or awareness of Wealth Management businesses is preferred
- Excellent interpersonal, communication (written and verbal), attention to detail, and exceptional relationship management skills with the ability to work confidently with all levels of management and staff, with high impact and influence competencies
- Strong facilitation and presentation preparation and delivery skills

**Nice-to-have**
- Change Management professional designation (e.g. Prosci)
- Bi-lingual an asset
- Strong technical language capabilities are an asset
- Ability to anticipate needs, be resilient in challenging situations and persevere to get the job done

**What's in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work

**Job Skills**

Business Appraisals, Change Controls, Dealing with Disorder, Human Resources Policies, Internal Controls, Interpersonal Relationship Management, Long Term Planning, Organizational Change Management, Overcoming Resistance to Change, Process Management

**Additional Job Details**

**Address**:
RBC CENTRE, 155 WELLINGTON ST W:TORONTO

**City**:
TORONTO

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Wealth Management

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2024-03-05

**Application Deadline**:
2024-03-21

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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