Manager, Access Services and Resource Sharing

4 weeks ago

Victoria, Canada University of Victoria Full time

Organizational Unit- University of Victoria -> Library- Location- University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)- Posting Close Date- 24 May 2024- Please note that positions will close at 4 p.m. on the closing date.- FTE- 1.00- Salary Grade- $77,064.00 - $100,235.00- Additional Posting Information-
- Salary posted will be pro-rated based on FTE and achieved as per the collective agreement, if applicable.- Classification- SG12- Employee Group:
- PEA - Regular- # of Hires Needed- 1- Category- Administrative and Support Services, Education, Training, and Library, Other- About this OpportunityThe University of Victoria is one of Victoria's largest employers and one of Canada’s best diversity employers. Together we are more than 5,000 dedicated faculty, librarians and staff supporting the University of Victoria’s diverse academic programs, world-class research and commitment to civic engagement.

**The salary range for this position is**:
**Recruitment range**:$77,064- $84,968** starting salary **determined by the PEA Collective Agreement.

**Performance range: starting salary to max of $100,235** is available through annual performance increases.
- Job Summary**Mandate**:
Reporting to the Director, Engagement and Learning, the Manager, Access Services and Resource Sharing plays a critical role in the administration and effective management of Access Services (AS) and Resource Sharing (RS) in UVic Libraries.

AS includes all circulation services and public service points within the Mearns-McPherson Library and the Diana M. Priestly Law Library. AS provides point-of-need welcome, services, and support to in-person and remote users of the Libraries.

RS includes Stack Maintenance, ReQuest for Faculty, Distance Learning and Research; the Libraries’ Student Assistant Program. RS ensures effective and prompt management of physical collections and scanning and delivery of requested print and digital materials to library users including Students, Faculty, Staff, and Distance students.

The Manager also oversees the physical management of the spaces and collections of the Law Library.

**Objectives**:

- Oversee the day-to-day operations for AS and RS, directing general circulation of materials to users and resource sharing functions including staffing service points, stacks maintenance, the delivery of requested materials on and off campus, daily accounting processes, mail distribution, and event setups and takedowns.
- Provide and oversee planning, project management, training development, and continuous improvement for AS & RS activities.
- Under the direction of the Director, Engagement and Learning, this role oversee the people management functions of both AS and RS.
- Works collaboratively with staff to ensure that AS and RS meet the changing demands of users in equitable and accessible ways.
- Administers the budgets of AS and RS and, with the Director, develops and implements operational goals for the units.
- Develops projects and objectives for AS and RS and assesses output.
- Participates in operational discussions affecting AS, RS and other matters across the Libraries and Learning and Teaching Support and Innovation divisions to ensure consistent and effective public service.
- Job RequirementsThis position requires a level of education, training, and experience equivalent to a Bachelor’s Degree in a related discipline plus 5 years of relevant experience. An equivalent combination of education, training, and experience may be considered.

Knowledge, skills, and abilities include:

- Demonstrated experience working within academic libraries and with library management systems.
- Commitment to valuing diversity and contributing to an inclusive and respectful working and learning environment.
- Demonstrated experience leading and motivating a team of professionals within a unionized environment.
- Demonstrated experience creating a unit culture of excellent user service, both in person and remotely.
- Ability to build and maintain positive working relationships.
- Demonstrated experience navigating, creating, implementing, and updating administrative policies and procedures, including those related to personnel and budget.
- Demonstrated experience with developing services for library users that support equity, diversity, openness, and inclusion.
- Excellent critical thinking, conflict management, and problem-solving skills, including the ability to draft solutions-oriented proposals.
- Demonstrated ability to effectively manage budgets including personnel and equipment funds.
- Ability to communicate effectively with individuals from diverse backgrounds and tailor communication style for different audiences and situations.
- Self-motivated and self-directed, with a willingness to adapt, manage, and facilitate change.
- Ability to learn new skills and develop effective training plans for staff and colleagues.
- Familiarity with UVic programs, policies, procedures, and library systems is con

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