Manager, Community Access

3 weeks ago

Victoria, Canada Island Health Full time

**Job Description**:
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Director, Patient Flow and Care Transitions, the Manager, Community Access is responsible for all aspects of planning, organizing and directing services that support access and transitioning of clients through the healthcare system. The Manager, Community Access applies a broad knowledge of the health care system-to-system processes that will support a smooth transition of clients through various programs within Home & Community Care and Long-Term Care Services.

The Manager, Community Access researches, develops and implements system change processes enhancing access and transitioning throughout the service continuum. The Manager, Community Access is responsible for the development and implementation of business decisions and processes to maximize system efficiency.

The Manager, Community Access supports and facilitates flow of patients into the community such as home care, care centres, convalescent programs, end of life areas, community hospices and community transition units, and is responsible for developing over capacity planning in conjunction with leaders in Acute Care, Home & Community Care and Long-Term Care Services. In collaboration with other leaders, the Manager, Community Access develops strategies for capacity mitigation such as winter bed planning and monitors service pressure bed capacity across Island Health.

**QUALIFICATIONS**:
**Education, Training And Experience**:
A level of education, training and experience equivalent to a master's degree in a relevant health discipline and seven (7) years' relevant experience, including five (5) years' related work experience in a complex organization including experience and/or training in Systems Thinking.

**Skills And Abilities**:

- Formal project management training is an asset.
- Exceptional communication skills and the ability to lead and positively influence others.
- Demonstrated skills and abilities in oral and written communication, public speaking, conflict resolution, negotiation, mediation and crisis intervention.
- Ability to facilitate teamwork and collaboration with diverse groups.
- Ability to balance and adapt to changing priorities and workload pressures.
- Ability to use software and computer programs to develop quality management reports.
- Physical ability to perform the duties of the position.
- Ability to travel and use of personal vehicle for business purposes.
- Ability to integrate quality improvement methodologies into daily operations to ensure and improve patient safety and experience.

**Job Requirements**:

  • Community Development and Services Manager

    1 month ago

    Victoria, Canada Oaklands Community Association Full time

    Community Development and Services Manager Position Start Date**:ASAP** Posting closes: Open until Filled Positions Available: One(1) The Oaklands Community Centres’ Community Development & Services Manager is responsible for directing and overseeing the Community Development and Volunteer Coordination portfolio. They will work collaboratively with the...

  • Leader, Community Access, Home and Community Care

    1 month ago

    Victoria, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to...

  • Manager, Surgical Access

    2 days ago

    Victoria, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to...

  • Manager, Surgical Access

    3 days ago

    Victoria, Canada Island Health Full time

    QUALIFICATIONS: Education, Training And Experience A level of education, training and experience equivalent to a Baccalaureate degree in nursing, health information or administration with at least seven years relevant experience in the health care field. Relevant experience would include developing and implementing processes to ensure patients are...

  • Manager, Medical Imaging Booking and Patient Access

    1 month ago

    Victoria, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to...

  • Community-led Crisis Response

    1 month ago

    Victoria, Canada AVI Health & Community Services Society Full time

    **AVI HEALTH & COMMUNITY SERVICES (AVI)** is a multi-disciplinary community-based organisation providing HIV, hepatitis C and harm reduction services out of 5 locations across Vancouver Island. AVI provides services to people living with HIV and hepatitis C and harm reduction clients. We take evidence-based action to prevent infection, provide support, and...

  • Lpn, Access Teams

    2 days ago

    Victoria, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of the Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Under the...

  • Access Services Supervisor

    1 month ago

    Victoria, Canada University of Victoria Full time

    Organizational Unit- University of Victoria -> Library- Posting Close Date- 24 July 2023- Please note that positions will close at 4 p.m. on the closing date.- FTE- 1.0- Salary Grade- $4,418.00 - $4,550.00- Additional Posting Information: - N/A- Salary posted will be pro-rated based on FTE- Classification- Library Assistant/PB8- Hours of Work- Monday to...

  • Information Systems Business Analyst

    1 month ago

    Victoria, Canada Macropus Global Full time

    Information Systems Business Analyst (Accessibility Consultant) – NOC 2171 Full-Time/Permanent As our Information Systems Business Analyst (Accessibility Consultant) you will work with clients to test and validate user interfaces against accessibility requirements and consult on the effective technical implementation of digital accessibility requirements...

  • Events & Markets Manager

    2 days ago

    Victoria, Canada Oaklands Community Association Full time

    Events & Markets Manager Position Start Date**:ASAP** Posting closes: Ongoing until filled Positions Available: One(1) Hours of Work: This is a regular full-time position with flexible Monday to Friday shifts with the exception of statutory holidays and program closures working 30 hours per week, in a hybrid remote and on-site work schedule. This...

  • Senior Information Access Analyst

    1 week ago

    Victoria, Canada Victoria Police Department Full time

    Victoria Police DepartmentSenior Information Access AnalystPOSITION: Senior Information Access AnalystDEPARTMENT / DIVISION / SECTION:  Legal / Executive ServicesCompetition Number:  P07-24Date of Issue: May 7/2024   Closing Date: May 21/2024Pay Group:  $48.05/hr - CUPE Pay Grade 14Number of Positions: 1Duration: Regular Full-TimeWork...

  • Community Inclusion Worker

    22 hours ago

    Victoria, British Columbia, Canada Pacific Coast Community Resources Full time

    About the RoleAs a Community Inclusion Worker, you will assist a person who requests support to participate in personal, social, vocational, and volunteer opportunities within the community. The services are determined by the person and based on their specific goals and preferences. You'll encourage and empower the person to be independent and...

  • Community Inclusion Worker

    17 hours ago

    Victoria, Canada Pacific Coast Community Resources Full time

    About the RoleAs a Community Inclusion Worker, you will assist a person who requests support to participate in personal, social, vocational, and volunteer opportunities within the community. The services are determined by the person and based on their specific goals and preferences. You'll encourage and empower the person to be independent and...

  • Community Support Worker

    4 hours ago

    Victoria, British Columbia, Canada Pacific Coast Community Resources Full time

    COMMUNITY SUPPORT WORKERAbout the roleAs our Community Support Worker, you will work as part of a vibrant team to provide care and support to people living in staffed homes within their community. You'll encourage and empower the people we support to be independent and self-determining and to live the life they envision while maintaining excellent standards...

  • Community Support Worker

    22 hours ago

    Victoria, British Columbia, Canada Pacific Coast Community Resources Full time

    COMMUNITY SUPPORT WORKERAbout the roleAs our Community Support Worker, you will work as part of a vibrant team to provide care and support to people living in staffed homes within their community. You'll encourage and empower the people we support to be independent and self-determining and to live the life they envision while maintaining excellent standards...

  • Community Support Worker

    18 hours ago

    Victoria, Canada Pacific Coast Community Resources Full time

    COMMUNITY SUPPORT WORKERAbout the roleAs our Community Support Worker, you will work as part of a vibrant team to provide care and support to people living in staffed homes within their community. You'll encourage and empower the people we support to be independent and self-determining and to live the life they envision while maintaining excellent standards...

  • Senior Information Access Analyst

    21 hours ago

    Victoria, British Columbia, Canada Victoria Police Department Full time

    Victoria Police DepartmentSenior Information Access AnalystPOSITION:Senior Information Access AnalystDEPARTMENT / DIVISION /SECTION:Legal / Executive ServicesCompetition Number: P07-24Date of Issue: May 7/2024 Closing Date: May 21/2024Pay Group: $48.05/hr - CUPE Pay Grade 14Number of Positions: 1Duration: Regular Full-TimeWork Schedule: Monday through...

  • Gs Manager

    2 days ago

    Victoria, Canada BAUCO Access Panel Solutions Inc Full time

    **Role Overview** As a member of the leadership team and reporting directly to the General Manager, the General Services Manager (GSM) supports all other departments within the company so they can focus on their primary responsibilities. As an expert organizer, the GSM leads the team that enables each department to complete their work in an efficient,...

  • Camp & Community Programs Administrator

    5 days ago

    Victoria, Canada Quadra Village Community Centre Full time

    _QVCC is committed to employment equity and inclusion. We strongly encourage applicants who_ - increase the diversity of our staff team and have the ability to engage diverse_ - communities in a safe and supportive way._ **Job Title**:Camp & Community Programs Administrator **Reports to**:Childcare Coordinator **Role**: - Assists the Camp Coordinator and...

  • Manager, Networks, Communication, Infrastructure

    1 month ago

    Victoria, Canada School District #61 (Greater Victoria) Full time

    MANAGER OF NETWORKS, COMMUNICATION, INFRASTRUCTURE AND SECURITY (Exempt Position-Continuing) The Greater Victoria School District (District) has over 52 separate buildings and 3.1 million ft2 (287,000 m2) of floor space housing over 20,000 students and 3,500 staff. Buildings range in age from over one hundred years and carrying heritage status to newer...