Manager, Academic Advising

3 weeks ago


Waterloo, Canada University of Waterloo Full time

Overview:
**Term: 1 Year**

To direct, implement, and monitor academic support services for students in the Faculty of Arts (including all Arts students, UWaterloo students taking Arts courses in aid of transfer and UWaterloo students taking concurrent degrees, and non-degree and conditionally admitted students); to initiate and implement curricular and regulatory change in the Faculty in collaboration with Faculty leadership; to contribute, as leader, to decisions about admissions, academic progression, exceptions to academic regulations, and convocation. To provide guidance to and liaise with undergraduate student advisors and other university staff in support of Arts learners, academic requirements, and resource specifications.

**Responsibilities**:
Manager - Academic Advising Function: The incumbent manages/leads all undergraduate academic advising processes within the Arts Undergraduate Office and the Faculty of Arts as a whole, and is responsible for developing training processes for all academic advisors (staff and faculty) in Arts
- Maintains in-depth and current knowledge of Arts’ undergraduate curriculum and academic requirements for all programs; of Arts’ admissions regulations and practices; of the areas of expertise related to concurrent degrees; of the University policies and Faculty regulations of particular relevance to student issues; and the sources of support and help that are available to students, both within and outside the University
- Works closely with the Academic Officer and Records Supervisor for Arts on academic progression and the determination of academic standing decisions for Honours Arts students; also, in conjunction with the Records Supervisor for Arts, assists and advises Departmental Academic Advisors in Arts on issues relating to academic progression
- Maintains appropriate contact and communication with those offices and entities elsewhere in the Faculty, in the University, and in the outer community that are particularly relevant to the areas of the Manager’s own responsibilities. Liaises regularly with advising leadership across campus to share best practices and common issues, collaborate on university-wide and inter-faculty advising initiatives
- Provides support in undergraduate matters for the Faculty of Arts as a whole
- Develops guidelines and proposes new advising initiatives for increased advising efficiency in the AUO, including cross-training of AUO advisors. Creates and maintains training protocols and practices for new and existing academic advisors on advising topics such as Plan Modification Forms, Student Petitions, etc,
- Explores opportunities for innovation, such as implementing digital tools and technologies that can support and mediate advising
- Provides overall strategic direction for all aspects of web advising, such as FAQs, triage, and forums
- Develops and creates new Faculty regulations and proposes changes to existing Faculty regulations
- Applies a data-driven approach in decision-making and in providing recommendations regarding strategic directions of undergraduate student affairs
- Provides leadership and direction in the planning and execution of training workshops for Arts advisors throughout the year. Identifies learning needs and gaps, and collaborates with staff within AUO and campus resources to create training content

AUO Staff Supervision
- Hires, trains, and supervises the AUO’s advising team staff members
- Maintains and revises, as necessary, the distribution of responsibilities between Academic Advisors, including but not limited to: service to distinct student groups, cross-campus and cross-faculty liaison and training, the administration of international exchanges, planning of mass advising events/initiatives, and special projects
- Contributes, as appropriate, to revision of job descriptions and assignment of duties for other office staff, such as Student Services Assistants
- Provides general direction and oversight for new student orientation activities and responsible roles
- Participates in AUO manager group and contributes to management-level decisions

Admissions: As primary undergraduate Admissions Officer in Arts, works with Admissions Officers for the University to manage the admission of all undergraduate students to the Faculty, including the assessment and awarding of transfer credits for admitted applicants
- Holds voting membership on and provides support to the Arts Faculty Admissions Committee
- Ensures consistency in the interpretation of academic records and assessment of transfer credit(s) for admitted students who have had previous post-secondary experience
- Provides support in other categories of applicant assessment, both on-campus and online
- Makes readmission decisions, including course selection approvals, course selection QUEST entries, Academic Advice Service Indicator additions and removals, students tracking, academic progression decision making, and average clearing
- Provides a


  • Academic Advisor

    4 weeks ago


    Waterloo, Canada University of Waterloo Full time

    Overview: The Academic Advisor & Student Experience Specialist role within Statistics and Actuarial Science is responsible for student advising, undergraduate student outreach and event management, and improving the department's overall collaboration, integration, and communication. The primary purpose of the role is to provide undergraduate student...


  • Waterloo, Canada University of Waterloo Full time

    Overview TERM - 18 Months The Academic Services Coordinator provides a board spectrum of responsibilities including but not limited to client service, academic integrity, scheduling, support for core functions (., recruitment and admissions, internal and external events , special projects, data management, and general administrative duties. The...


  • Waterloo, Canada University of Waterloo Full time

    Overview: The Graduate Program Manager provides executive leadership for all graduate programs in the Department of Recreation and Leisure Studies (RLS) and is responsible for the smooth and efficient operation of the graduate programs in a manner consistent with the department’s goals and objectives. The scope of the position encompasses operational...


  • Waterloo, Canada University of Waterloo Full time

    Overview The Academic Freedom and Tenure and Policy Officer manages two complementary roles in the Faculty Association. As Academic Freedom and Tenure and Policy Officer, the incumbent works closely with the Academic Freedom and Tenure (AF&T) Committee Chair on all matters involving faculty terms of employment and labour relations concerns. The...


  • Waterloo, Canada Renison University College Full time

    Respected as an inclusive community that values the diversity of its faculty, staff, and students, Renison is committed to engaged education for the well-being of the world, offering degree programs reflecting social engagement through the School of Social Work, and the Social Development Studies Department; global engagement through our Culture and Language...


  • Waterloo, Canada University of Waterloo Full time

    Overview: Accountable to the academic Chair or Director for human resources administration, financial oversight, the management of facilities and equipment and health and safety responsibilities required to support the teaching and research missions of the department. The Administrative Manager provides leadership by educating all department members of...

  • Program Manager

    4 weeks ago


    Waterloo, Canada University of Waterloo Full time

    Overview: The Program Manager (PM) reports to the Associate Director, Academics and Student Affairs to support and manage the administration of the optometry professional program in the School of Optometry and Vision Science, and to the Administrative Officer for staff supervision and human resources related requirements. Significant aspects of this position...


  • Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 1 Year** The Undergraduate Advisor/Coordinator (Advisor) enhances the quality of the undergraduate student experience in Electrical and Computer Engineering (ECE), and is a key contributor to student success. To this end, the Advisor directly participates in ECE’s initiatives to improve retention rates and fourth year graduation rates....


  • Waterloo, Canada University of Waterloo Full time

    Overview: The Academic Freedom and Tenure and Policy Officer manages two complementary roles in the Faculty Association. As Academic Freedom and Tenure and Policy Officer, the incumbent works closely with the Academic Freedom and Tenure (AF&T) Committee Chair on all matters involving faculty terms of employment and labour relations concerns. The incumbent...

  • Business Manager

    4 weeks ago


    Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 14 Months** The Waterloo Engineering Society is a representative body on behalf of approximately 9000 students, whose goal is to enrich the lives of the undergraduate engineering students outside of their academic commitments, as well as to provide student input to the academic directions of the faculty and University where appropriate....


  • Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 2 years** This position is responsible for academic advisement of current and future students in the Honours Bachelor of Knowledge Integration (BKI) program. KI students explore their academic interests across all six faculties, leading to career paths that include graduate studies in areas ranging from political science to biology to...


  • Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 9 months** The Undergraduate Coordinator and Advisor, advises undergraduate students in the program. In partnership with other members of the department, they are responsible for the effective administration of undergraduate programs managed by the Arts Undergraduate Office and for enhancing student success through appropriate advisement...

  • Undergraduate Advisor

    4 weeks ago


    Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 22 months** The Undergraduate Advisor provides academic advice to undergraduate students enrolled in Computer Science courses from all Faculties and from other universities. This position serves as a resource for and supports officers and members of the School of Computer Science in areas of policy and...


  • Waterloo, Canada University of Waterloo Full time

    Overview Reporting to the Associate Dean, Undergraduate Programs, this is a senior administrative staff position that is responsible for the management of the undergraduate office, and that provides leadership and guidance regarding Arts undergraduate operational matters more broadly. The Undergraduate Operations Manager supports the Associate Deans,...


  • Waterloo, Canada University of Waterloo Full time

    Overview: **Term - 15 Months** The Undergraduate Advisor and Programs Coordinator’s primary role is to provide a positive experience for - School of Public Health Sciences undergraduate students via advisement and guidance through front line service contact and communication and day-to-day operations to support administration of the programs. As overseen...


  • Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 9 Months** The Administrative Manager is responsible for the effective management of all non-academic aspects of the Arts Undergraduate Office within the framework of the Faculty of Arts and University of Waterloo. They are responsible for strategic planning and development, financial oversight of, human resources management, and...

  • Business Manager

    4 weeks ago


    Waterloo, Canada University of Waterloo Full time

    Overview Term: 14 Months  The Waterloo Engineering Society is a representative body on behalf of approximately 9000 students, whose goal is to enrich the lives of the undergraduate engineering students outside of their academic commitments, as well as to provide student input to the academic directions of the faculty and University where...


  • Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 6 months** The Undergraduate Coordinator and Advisor, advises undergraduate students in the department. In partnership with other members of the department, they are responsible for the effective administration of the department’s undergraduate programs and for enhancing student success through appropriate advisement and support. The...

  • Operations Manager

    4 weeks ago


    Waterloo, ON, Canada University of Waterloo Full time

    Reporting to the Associate Dean, Undergraduate Programs, this is a senior administrative staff position that is responsible for the management of the undergraduate office, and that provides leadership and guidance regarding Arts undergraduate operational matters more broadly. The Undergraduate Operations Manager supports the Associate Deans, including...


  • Waterloo, Canada University of Waterloo Full time

    Overview: The Administrative Coordinator and Advisor, Undergraduate Studies, organizes and administers academic services for the French Studies undergraduate program and provides advice and support to undergraduate students, including enhancing student success. The position provides bilingual (French and English) administrative support to the Associate...