Community and Family Services Program Coordination

3 months ago

Moncton, Canada The Salvation Army Full time

The Community and Family Services (CFS) office exists to meet human needs and be a transforming influence in our community.

The Program Coordinator sources and secures resources (funds, human, in-kind) to support and sustain the programs and ministry of The Salvation Army Moncton CFS.

The Incumbent plans and facilitates the effective coordination of the CFS program and its activities, according to the organization’s standards and ministry guidelines. This role will organize and conduct the annual Christmas Food Hamper, Christmas Kettle Fundraising Campaign, toy program, special projects, and fundraisers to support program needs.

The Program Coordinator will also network with government and community social services providers to coordinate resources for the benefit of clients and program and provide client referrals.

**Terms of employment**:

- This is Full-Time contractual position with intent for permanency.
- Hourly wage: $23.25
- Working schedule: Monday to Friday, 40 hours per week

**KEY RESPONSIBILITIES**:
**Program Coordination**:

- Coordinate/organize/develop ongoing and seasonal programs such as Christmas Hamper, Toy Distribution, Summer Camps, Community Dinners, drop-in programs, community kitchen etc.
- Assist the Director with ongoing strategic planning to ensure programming reflects client need as these may evolve in our changing socioeconomic climate
- Work with the Director to ensure that programs (including program reviews, inspections, and audits) meet contractual, legal and internal requirements.
- Coordinates Annual Christmas Kettle Campaign:

- Responsible for chairing Christmas Kettle Campaign planning committee.
- securing strategic kettle locations and liase with vendors.
- manage the kettle schedules and service groups.
- oversee the pick up and counting process.
- manages Moneris services aspect of the campaign.
- works with Director to plan Campaign Kick - Off Event.

**Administration and Finance**:

- Maintain accurate records of client information on The Salvation Army’s computer system while maintaining confidentiality and providing statistical reports.
- Maintain accurate written records, logs of activities, including activity reports and statistical information.
- Receive, record, secure monetary and non-monetary donations; ensure information is forwarded to Corps Officer for the issuing of donation receipts for income tax purposes.
- Perform other position related duties as required.

**Community Relations**:

- Network with Salvation Army, government, and community social services providers to coordinate resources for the benefit of clients and program.
- Represent The Salvation Army Community and Family Services within the community, as directed by the Director of Moncton CFS.

**Volunteer Coordination**:

- Provide direction and support to volunteers and ensure that they work together to achieve the purposes of the organization
- Responsible to coordinate, review, and assign weekly workload for all Community and Family Services volunteers
- Submit strategies and recommendations for volunteer development to Corps Officer/Director
- Monitor volunteer safety practices in compliance with health and safety standards, and prepare, submit, and act on incident reports, under the authority of the Director; providing calming intervention, as required
- Report any safety hazards, maintenance problems, equipment or supply needs to the Director

**QUALIFICATIONS AND EDUCATION REQUIREMENTS**:
**Education, Qualifications and Certifications**:

- Post-secondary certificate or diploma in Social Work or other related field
- Safe Food Handling and First Aid/CPR Certifications would be an asset.
- Non-violent crisis intervention training would be an asset.
- Alternative combinations of education and experience may be considered.

**Experience and Skilled Knowledge Requirements**:

- Minimum of two (2) years of prior related experience, including, experience in a specialized social services program; inclusive of supervisory
- Supervisory/management skills and the ability to lead, coach and motivate.
- Experience dealing with office equipment and tools.
- Knowledge of community-based resources and experience networking with government and social service agencies.

**PREFERRED SKILLS/CAPABILITIES**:

- A high level of integrity, good judgment and ability to maintain appropriate confidentiality.
- Ability to work independently and participate as an active and responsible team member in a cooperative team environment.
- Represent the organization in a positive, professional and engaging manner.
- Exhibit good listening skills, have strong oral/written communication skills and respect authority.
- Ensure all clients are treated with dignity and respect.
- Self-motivated/disciplined; a flexible self-starter with the ability to multitask in a fast-paced environment.
- Ability to work effectively with clients and staff in a culturally diverse environment.
- Sensitivity, awareness, and unders

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