Healthy Living Advisor

6 months ago


Port Coquitlam, Canada Pomme Natural Market Full time

Do you want to have fun, enjoy your job and make a difference? Come join our team

Pomme Natural Market is committed to supporting local vendors and the community, providing a unique and enjoyable shopping experience for its customers and providing a supportive and welcoming place of work, free of any type of harassment or discrimination to its employees. As a Department Manager, you will be expected to lead by example and mentor others to support these principles as part of Pomme’s culture.

**What we stand for**:

- Our passion for healthy living and the world is contagious, and we lead by example.
- Our service to the customer inspires others in its commitment to excellence.
- Our thirst for knowledge makes us the destination for education about healthy food and supplements in our community.

Under the supervision of the Healthy Living Manager and Healthy Living Supervisors, this position is responsible for sharing information and answering customer inquiries regarding health, fitness, various supplements, and natural nutrition. In addition, Healthy Living Advisors are responsible for providing top-notch customer service, stocking shelves, receiving product, and maintaining an organized and clean department.

**Benefits Include**:

- Staff discount
- Competitive wage
- Employee Incentives and Social Committees
- Professional development opportunities
- On the job training
- Health and dental benefits for full-time positions

**Other Responsibilities**:

- Sell products and interact with customers according to company standards
- Answer customer inquiries regarding health products and holistic nutrition
- Stock, rotate, merchandise, and face product according to department procedure
- Maintain a clean, organized and safe back-stock area
- Leave a lasting positive impression on all customers that shop at Pomme
- Adhere to company loss prevention standards
- Cover additional shifts as necessary in order to meet the operational needs of the store
- Handle customer inquiries or complaints in a professional manner
- Maintain consistency in providing excellent customer service
- Liaise and communicate effectively with team members and other departments
- Maintain a positive work environment
- Serve as a role model for Pomme's vision and instills these values in team members
- Perform other duties as assigned to meet business needs

**Qualifications/Requirements**:
If you think you are the right person for this position you will
- Have significant knowledge/training in supplements and natural nutrition (required)
- Advanced Holistic Nutrition (AHN), Registered Holistic Nutritionist (RHN), Registered Holistic Nutritional Consultant (CHNC) certifications or any combination of related education and experience is an asset
- Previous experience working with supplements in the field of natural nutrition is an asset
- Have previous experience in a customer service oriented environment
- Have a passion for all natural, organic, local and healthy ingredients and foods
- Have the ability to stand, lift, and carry up to 50 pounds
- Excel when working in a fast-paced environment
- Have a passion for providing excellent customer service
- Have exceptional communication and interpersonal skills
- Have the ability to work varied shifts including evenings, weekends, and holidays as necessary. **Must be available at least 1 day on the weekend.**

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $16.75-$19.00 per hour

Day range:

- Monday to Friday
- Weekends as needed

Shift:

- 4 hour shift
- 8 hour shift

Work Location: In person



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