Service Advisor

5 months ago


Port Carling, Canada Rosseau Road Powersports and Marine Ltd. Full time

**About us**

Rosseau Road Power Sports and Marine is a small business in Seguin, ON. We are professional, agile, professional, and our goal is to Rosseau Road Powersports and Marine is a fast paced fun workplace that gets the job done proffesionally..

Our work environment includes:

- Modern office setting
- Food provided
- Growth opportunities
- Casual work attire
- Relaxed atmosphere
- On-the-job training
- Safe work environment
- Lively atmosphere

'''Duties''' - Greet customers and provide excellent customer service throughout their visit - Listen to customer concerns and accurately document them for the mechanics - Provide accurate estimates for repairs and services based on customer needs - Upsell additional services or repairs that may be beneficial to the customer - Coordinate with mechanics to ensure timely completion of repairs - Keep customers informed of the status of their vehicle and any changes to the estimated completion time - Handle cash transactions and process payments for services rendered '''Qualifications''' - Previous experience in a sales or customer service role, preferably in a dealership setting - Strong knowledge of automotive repair and maintenance processes - Ability to effectively communicate technical information to customers in a clear and understandable manner - Excellent interpersonal skills and ability to build rapport with customers - Proficient in cash handling and basic math skills - Detail-oriented with strong organizational skills to manage multiple tasks simultaneously Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

**Job Types**: Full-time, Permanent

**Salary**: $52,393.00-$56,717.00 per year

**Benefits**:

- Disability insurance
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay
- Signing bonus
- Tips

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (required)

Work Location: In person


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