Arc Service Analyst
2 weeks ago
Hi we’re HUB. We are proud to be ranked 5th among the world’s largest insurance brokerages, advising businesses and individuals on how to prepare for the unexpected. At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our clients and organization.
Do you love to help, train, and support your teammates? Are you good at problem solving and enjoy researching issues to find the answer? We are currently hiring a Service Analyst for the Accounting Resource Center (ARC).
ARC is the Accounting Help Desk for the Hub Financial Center (HFC), the centralized accounting team for HUB International.
What you’ll do
Research “what went wrong”
Determine assistance needed and follow the path to resolution
Follow up to make sure end-result is obtained
Work with the Accounting units to ensure that requests are completed
Assure that fields are completed correctly and timely in the ARC ticketing system
Duties as otherwise assigned
What you bring to our team
High School Diploma Required
Minimum 2 years of experience with Property Casualty insurance accounting or Property Casualty Insurance Account Manager experience including agency bill invoicing
Ability to quickly learn new systems and workflows
Has excellent verbal and written communication skills
Has a strong belief that client service is the top priority
Understand that teaching someone how to find the answers is more important than just providing the answer
Strong analytical skills and enjoy research
Possess a good eye for detail
Are able to work independently and provide results
What’s in it for you?
A leadership team focused on caring for and developing our team
Competitive compensation
Customizable flexible benefits & Retirement matching program
Generous PTO package - vacation, holiday, sick, and personal time off
Growth potential - HUB is constantly growing and so can your career
Ongoing personal and professional development opportunities
Comprehensive wellness programs
This position is eligible for full-time remote work
Department Accounting & Finance
**Required Experience**: 1-2 years of relevant experience
**Required Travel**: No Travel Required
**Required Education**: High school or equivalent
EEOAA Policy
E-Verify Program
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