Arc Service Analyst

7 months ago


Chilliwack, Canada HUB International Full time

Hi we’re HUB. We are proud to be ranked 5th among the world’s largest insurance brokerages, advising businesses and individuals on how to prepare for the unexpected. At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our clients and organization.

Do you love to help, train, and support your teammates? Are you good at problem solving and enjoy researching issues to find the answer? We are currently hiring a Service Analyst for the Accounting Resource Center (ARC).

ARC is the Accounting Help Desk for the Hub Financial Center (HFC), the centralized accounting team for HUB International.

What you’ll do

Research “what went wrong”

Determine assistance needed and follow the path to resolution

Follow up to make sure end-result is obtained

Work with the Accounting units to ensure that requests are completed

Assure that fields are completed correctly and timely in the ARC ticketing system

Duties as otherwise assigned

What you bring to our team

High School Diploma Required

Minimum 2 years of experience with Property Casualty insurance accounting or Property Casualty Insurance Account Manager experience including agency bill invoicing

Ability to quickly learn new systems and workflows

Has excellent verbal and written communication skills

Has a strong belief that client service is the top priority

Understand that teaching someone how to find the answers is more important than just providing the answer

Strong analytical skills and enjoy research

Possess a good eye for detail

Are able to work independently and provide results

What’s in it for you?

A leadership team focused on caring for and developing our team

Competitive compensation

Customizable flexible benefits & Retirement matching program

Generous PTO package - vacation, holiday, sick, and personal time off

Growth potential - HUB is constantly growing and so can your career

Ongoing personal and professional development opportunities

Comprehensive wellness programs

This position is eligible for full-time remote work

Department Accounting & Finance

**Required Experience**: 1-2 years of relevant experience

**Required Travel**: No Travel Required

**Required Education**: High school or equivalent

EEOAA Policy

E-Verify Program


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