QA Manager Iii Plant

2 months ago

London, Canada McCormick & Company Full time

McCormick Canada continues its long track record of growth and is a respected leader in the spice, seasoning, flavouring and specialty food industry. Our consumer products division serves retail grocery customers and emerging channels with Club House, Billy Bee and McCormick products, while our Custom Flavour Solutions division serves food service distributors and other respected food manufacturers across Canada. McCormick Canada is part of the world leader in spice and seasonings, McCormick & Company Inc.

The Power of People is one of our five pillars. It has been the foundation for McCormick's success for decades. There is something inspiring about working at McCormick. We have created an unusually dedicated workforce by fostering a culture of respect, recognition, inclusion and collaboration based on the highest ethical values. Without our employees, our success is not possible. Our commitment to our customers, our consumers and our employees is unsurpassed.

**Position Overview**

Under the general supervision of the Plant Manager and QA Operations Director, provides leadership of approximately 30 team members for the development, implementation, and administration of the Quality Control function to ensure product safety, integrity, and conformance with respect to customer, Divisional, Corporate and regulatory requirements. This position is a member of the McCormick Canada Plant Leadership Team and Divisional QA team leadership to formulate and execute a strategic quality plan for the business. Responsible for managing vendor quality programs that impact the facilities, as well as customer complaints through root cause analysis. Provide leadership to develop and implement food safety program, e.g., HACCP, GMPs, Pest Control, Recall, Food Allergen and Environmental Monitoring. As a member of the Plant Leadership Team, requires comprehensive understanding of the concepts and principles within their own functional area and requires knowledge of these elements in other relevant functional areas to participate in the resolution of issues that have an impact beyond the area or impact multiple areas.

**Key Responsibilities**:

- Maintaining customer quality satisfaction through the implementation and use of programs to control raw materials, in-process materials, production process, environmental conditions and finished products.
- Conducts or coordinates customer/vendor visits and third party audits. Execute plans for continuous improvement for operations. Prepares and oversees customer site visits and audits. Execute plans for continuous improvement for operations. Prepares and oversees customer site visits and audits.
- Utilizes the MHPS Systems to empower and develop their teams using established MHPS systems, core beliefs, guiding principles and attributes. Performs evaluations and creates development/training plans for individuals within the team and manages employee relations. Actively uses PDPs to document and facilitate improvement/recognition discussions. Manages compensation process for team and recommends wage increases for high performers (pay for performance).
- Interact with other division QA Managers, Directors, and Corporate QA leadership. Lead QA Team to develop specifications, BOMs, recipes and inspection plans for raw materials and finished goods.
- Managing department staffing, expense budget, and capital projects.
- Ensures compliance with applicable laws and regulations issued by OSHA, EPA, FDA, and other federal, state, and local regulatory agencies.

**Required Qualifications**:

- BSc in Technical - Quality/Research/Product Development
- Minimum of +10 years functional/leadership experience Demonstrated significant and relevant skills and consistent results in functional area and in leadership roles.
- Strong leadership experience with demonstrated success in managing multiple projects and people. The job requires a detailed understanding of how all areas of the plant and warehouse interact to contribute to the business and to meet customer's expectations.
- Requires a general understanding of the industry. Requires basic commercial awareness as it relates to competition but only requires limited understanding of the latest developments in the industry.
- Extensive knowledge of HACCP, Auditing, SSOP’s, GMP’s, FDA, OSHA, Quality Systems, and Plant Sanitation required.
- Strong communication and diplomacy skills are required to guide and influence others. Leadership of exempt Team Managers or equivalent to achieve common objectives. May interface with external parties as representative of the plant/facility.
- Strong cross-functional strategic leadership, communication, and teamwork skills. Ability to translate strategy into actionable information in small or large groups in a clear, concise, and professional manner.
- Ability to influence upwards Interacts with Quality leadership, Regulatory, Customers, Operations, Materials, and other departments as needed Frequent communication

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