Account Manager

2 weeks ago

Etobicoke, Canada Lantic Inc. Full time

_At Lantic, we strive to be a great company to partner with, work for and invest in, offering a best-in-class portfolio of natural sweetener solutions. With over 130 years of experience, we’ve proven that we’re committed to creating lasting brand connections and long-term business partnerships. We stand proud of our heritage and as we grow, we’re also committed to continuously improving to meet the evolving needs of consumers and customers in a dynamic industry. We market and sell over 775K metric tonnes annually to consumers & customers from coast to coast and across various international markets. Lantic is a publicly traded Canadian company generating revenues of $890M in 2021. TSX:RSI (ROGERS SUGAR INC)._

OVERVIEW:
In the role of Account Manager for Industrial key accounts, you will be working with confectioners, bakeries, distillers, and food distributors. You will execute our industrial strategy and develop meaningful relationships with our valued customers. We are always looking for new ways to enhance the customer experience and you will serve a critical role in our evolution. You will report to an experienced leader who believes people are at their best when they feel self-confident in a positive work environment.

You will have the chance to voice your opinion on process improvements and grow your internal network, gaining opportunities to learn and enhance your career growth.

WHAT'S IN IT FOR YOU:

- Competitive salary and performance bonus;
- Work Life Balance - Vacation and Personal Days;
- Pension Plan with matching company contribution;
- Extended Health Insurance and Dental Plan;
- Life and Disability Insurance;
- Personal Benefits Account;
- Share Purchase Plan - Rogers Sugar;
- Employee assistance program;
- Fitness,
- Professional Fees

WHAT YOU'LL NEED TO JOIN THE TEAM:

- College Diploma/University degree in Business or related discipline (or relevant experience)
- You have at 7+ years experience in sales
- Experience in the food and agri-food industry is a plus
- Ability to influence at Buyer level and inspire confidence across all areas of the business, both within the company and with customers
- Excellent presentation and communication skills
- Proven team spirit
- Engaging, driven and dynamic personality
- Computer skills, with a comprehensive knowledge of MS Word, Excel and PowerPoint
- You’re a creative problem solver that has a consistent track record of taking initiative
- Proactively search for process improvements
- You are a continuous learner and not afraid of challenges. If you don’t know something, you’re excited about learning more and figure out a solution.
- You have top-shelf, strong interpersonal and high emotional intelligence
- You’re able to respond calmly and professionally to potential issues and adapt to changing situations

RESPONSIBILITIES:

- Build and maintain strong customer relationships
- Partner cross functionally to address any customer issues in a timely fashion
- Deliver profit, net revenue, and volume targets for your accounts
- Build account plans
- Identify and develop new business opportunities
- Lead the negotiation of contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts
- Develop a proficiency in sugar market dynamics
- Develop an expert level understanding of our product portfolio
- Manage commodity contracts
- Build volume and revenue forecasts

WORKING CONDITIONS:

- Located in South Etobicoke office (New Toronto).
- Currently Hybrid Home/Office: 2-3 days in office or more frequently if required.
- ~10-15% domestic travel required to participate in customer visits/team meetings and collaborate with manufacturing locations.
- Occasional international travel, a valid passport is required.

THE BUSINESS:
We go to market with a best-in-class portfolio of portfolio of natural sweetener products, in two major business units: Sugar & Maple. This role is related to the Sugar business unit.

Our Sugar Customers: This is our largest and most established business unit where we focus on 2 main domestic B2B/B2C channels: Industrial & Consumer. This can be further segmented into retailers, confectioners, bakeries, distillers, and food distributors. As a critical ingredient within the Canadian food supply chain, our customers rely on Lantic to consistently provide quality sugar products day-in and day-out. We also have a strong Export business where we ship sugar and blends to established partners in various international markets.

Our Sugar Brands: Our two major sugar brands are Lantic (East) & Rogers (West) and include granulated (regular and organic), brown, icing, liquid, cubed sugars, specialty syrups, stevia, agave, organic coconut sugar, maple sugar/flakes and other dry blends.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- Wellness program

Flexible Lan

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