District Sales Manager, Western Canada

2 weeks ago

Edmonton, Canada Service Experts Canada Full time

Overview:
**District Sales Manager, Western Canada**

**Status**: Full-time, Regular

**Category**: Management, Sales

**Location**: Edmonton or Vancouver preferred, with additional travel required - This is a Hybrid role

**Join the team of experts and realize your true potential**

**Why You Should Join the Service Experts Team?**

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth.** Join us and become an EXPERT**

**Position Summary**:
This customer-focused position is accountable for managing the sales channel of the Home Services organization and as part of a dynamic team reporting directly to the Director of Sales. The incumbent manages a team of Sales Consultants and ensures that each achieves their individual targets at minimum.

The incumbent has the ultimate responsibility for the achievement of overall sales revenue targets of the territory for which he/she is responsible. This requires effective workload matching on both a day to day and longer-term basis. He/she also has an input to setting appropriate targets for the territory so that local knowledge is used to set realistic and stretch targets.

The District Sales Manager will be expected to develop and maintain critical beneficial links with other parts of the Company and external organizations in order to develop and maximize any potential sales opportunities to increase sales growth.

**Responsibilities**:

- Primary focus is to drive positive sales volumes and unit continuity; build solid teams; and drive customer satisfaction for the Residential business.
- Accountable for a cohesive sales team with targets to contribute on average in excess of $15M in revenue with a laser focus on continuity for Water Treatment, Water Heater and Replacement HVAC solutions benefiting from the Advantage Rental platforms.
- Requirement to foster positive working relationships with: Call Center partners, Sales Support, Operations, Marketing and Logistics teams, including final reconciliation of orders.
- Direct accountability for weekly sales field performance with a focus on key metrics like closing ratios, average sale values, gross margins, rental rate, ancillary sales, IAQ
- Heavily focussed on Water Treatment products, Net New Rental Water heaters, and products that promote sustainability like Heat Pumps for HVAC.
- Accountable for overall customer care and satisfaction.
- Contribute to promotional pricing, supplier and new product strategies.
- Ability to manage headcount both on a day to day and longer-term basis.
- Ability to set targets, forecasts and budgets.
- Responsible for the identification of recruitment needs, direction and motivation of a high performing sales team through effective training and coaching.
- Proven ability to build business through the generation of leads, referrals and working with Technicians to drive lead activity.
- Promote and ensure consistency of products and offerings with the Service Experts / Enercare brand values.

Qualifications:

- Minimum 5 years sales and service industry leadership/management experience.
- Undergraduate degree in business or engineering preferred.
- MBA or related graduate degree or equivalent work experience an asset.
- Ability to excel in a demanding, fast paced work environment while driving towards goals and targets.
- Strong leadership skills.
- Proficiency using computers and systems.
- Ability to give professional presentations.
- Strong conflict resolution skills.
- Demonstrated ability to make quick decisions without detailed information.
- Ability to handle escalated customer issues.

**What Do We Offer You as an Employee?**

The Company offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. The following is a summary of the many benefits that may be available to you as a **full-time, permanent** member of the team:

- Competitive pay, including incentive opportunities for many positions.
- 100% employer-paid insurance premiums for Medical, Dental, Vision, Short-Term Disability, and Life Insurance.
- RRSP Plan with company matching component.
- Long-Term disability insurance that can protect you and your family if you are unable to work.
- Discounts and perks at many retail stores and online through the Perks program.
- Tuition Reimbursement Program of up to 80% of the cost of tuition and books for eligible, pre-approved courses.
- Employee Referral Program where you can earn $1,000 for the successful referral and hire of someone in your network.
- A confidential and free service for any employee that is facing a challenging time via the Employee and Family Assistance Program (EFAP).
- Training and development courses available through our online Learning Management System.
- Extensive career development opportunities.

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