Collections Specialist

5 months ago


Calgary, Canada Ply Gem Canada Full time

**Collections Specialist**

Company**:Ply Gem Canada**

Location**:Calgary, AB**

Job type**:Full-time**

As part of the Cornerstone Building Brands family, Ply Gem is North America's leading manufacturer of exterior building materials, including windows, siding, stone, and 40 other categories. We currently have an opportunity for a highly motivated junior sales professional to join our team.

**Join our winning team**:
We will empower you to make a meaningful impact on our success while pursuing a wide range of opportunities to meet your personal aspirations for development and advancement within a stable, growing Canadian industry leader.

We offer:

- Salary
- RRSP match.
- Extended health, vision and dental care.
- Competitive vacation time and flexibility in work schedule and location.
- Personal wellness program.
- Car allowance

Cornerstone Building Brands (PlyGem Canada) is seeking an experienced **Collections II** to join our team.

As a Collector II, you will play a crucial role in the financial management and debt recovery process for our organization. You will be responsible for analyzing and managing accounts receivable, ensuring timely payments, and minimizing bad debt losses. This position offers an excellent opportunity for individuals to work cross functionally across the organization.

**Job Duties**
- Communicate with clients in a professional and empathetic manner to discuss overdue accounts, negotiate payment plans, and resolve outstanding issues.
- Navigate collection software to monitor accounts receivable to identify overdue accounts.
- Ability to perform simple account reconciliation: Investigate and work with other departments within the organization to resolve disputes and discrepancies related to billing, invoices, and payments.
- Provide excellent customer service and address customer inquiries promptly and professionally.
- Maintain accurate and up to date records of interactions and customer contact and collection efforts

**Qualifications**
- High school diploma or equivalent (Bachelor's degree in finance, accounting, or a related field may be preferred).
- Previous experience in credit and collections, accounts receivable, or a related financial role is often required.
- Strong knowledge of accounting principles, credit analysis, and financial reporting.
- Excellent communication skills
- Attention to detail and strong organizational skills.

Collections is a vital link between the finance department and the organization's customers. They help ensure that the company's cash flow remains healthy by minimizing overdue accounts while maintaining positive relationships with customers.

**Who we are**:
**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

**Experience**:

- Manufacturing: 1 year (preferred)
- Collections: 1 year (preferred)

Work Location: In person


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