Bilingual Collections Specialist

4 days ago


Calgary, Alberta, Canada CB Canada Full time

Role Summary:

CB Canada is seeking a highly skilled Bilingual Collections Specialist to join our team. The successful candidate will be responsible for assisting in residential collections, identifying past due accounts, and preparing payment plans. Strong communication and interpersonal skills are essential in this role, as well as the ability to handle a high volume of accounts.

Responsibilities:

• Identifying and resolving past due accounts
• Preparing and issuing payment plans
• Communicating with customers to resolve outstanding balances
• Analyzing and resolving complex account issues

Requirements:

• 3+ years of experience in a collections or similar role
• Bilingual – French and English
• Post-secondary accounting education
• Intermediate Microsoft Excel skills
• Superior written and verbal communication skills
• First-rate customer service and interpersonal skills

About CB Canada:

CB Canada is a leading provider of financial services, dedicated to helping individuals and businesses achieve their financial goals. Our team is committed to delivering exceptional service and support to our clients. If you are a motivated and results-driven individual with a passion for collections, we encourage you to apply for this exciting opportunity.



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