Office Supervisor

4 days ago


Toronto, Canada MOLLY MAID TORONTO CENTRAL & NORTH Full time

Are you looking for a career that allows you to work one-on-one with your customers and team members, enhancing the brand experience for both? Are you the type of person who has a positive attitude, thrives on variation in your role and takes responsibility? If so, we’d love to speak with you to share more about a new role designed to help us continue to grow and distance our industry-leading position from our competition.

At MOLLY MAID Toronto Central and North, we’re looking for a Office Supervisor to assist in building both our customer and team experience. If you are a strong team player looking for a fast-paced environment, have an ability to multi-task and be self-motivated, a proven track record of leading, training and coaching team members - this could be the perfect role for you Your positive attitude and ability to communicate effectively will contribute to the successful operation of both the office and shape the service excellence that customers have come to expect from MOLLY MAID.

**We offer our Office Supervisor**:

- Full-time or part-time hours
- Monday to Friday, 8am to 4pm or 8:30am to 4:30pm
- Competitive salary $18-$20 per hour with an annual bonus
- Full access to a company vehicle (for both business and personal use)
- Contribution to your monthly cell phone plan

**We are seeking a Franchise Supervisor with the following**:

- A great attitude, wanting to be a part of a winning team
- Strong leadership skills and management experience
- Previous customer experience/service work
- Exceptional communication, administrative and computer skills
- Capable of providing excellent customer experience in the customers’ home, as well as over the phone
- Strong attention to detail
- Training and re-training experience a plus
- Ability to problem solve and multi-task effectively
- Able to assist in the on-boarding process of both new customers and team members
- Conduct team meetings, quality control checks and administrative tasks
- Ability to delegate and provide feedback to the cleaning teams
- Willing to fill in and assist the teams with cleaning needs, as necessary
- A valid driver’s license and a clean driver’s abstract
- Will need to be bondable.
- Lives within the Toronto area

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 40 per week

**Salary**: $18.00-$20.00 per hour

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Company car
- Company events
Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
COVID-19 considerations:
We have made changes to our services due to COVID-19 based on the guidelines of the Molly Maid Healthy Home Cleaning System. This includes COVID screening for all customers and team members every day. Masks, gloves and hand sanitizers are provided

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:

- Office: 3 years (preferred)
Licence/Certification:

- Class G Licence (required)


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