Infrastructure Business Analyst

3 weeks ago


Victoria, Canada InSync Full time

We are looking for an** **Infrastructure Business Analyst **for a** 12-month contract position** in **Victoria**, British Columbia.** **Must be legally entitled to work in Canada.**

**Hybrid schedule, at minimum 2 days in the office. 8 hours a day, 40 hours a week. It is NOT a remote role.**

**Role Description**
Our client is hiring a Business Analyst for various IT projects. To work alongside Technical Project Managers to supply Business Analysis services for multiple concurrent infrastructure projects & initiatives. You will work closely with stakeholders and technical team members to map, analyze, and document business processes, and create process workflow diagrams.

**Responsibilities**
- Schedule, plan, and lead requirements gathering and review meetings in development and documentation of Business, Functional and Technical Requirements
- Work with stakeholders and technical team members to map, analyses, and document business processes.
- Create process workflow diagrams.
- Contribute to program planning and execution.
- Develop, track, and report on IT Infrastructure and Network metrics, including KPIs, and other key metrics using data analytics tools.
- Assess options for process improvements, including business process modeling.
- Maintain documentation regarding various projects, processes, and operations.
- Contribute to final solution design by identifying data, functional, and non-functional needs.
- Establish a structured approach with Operations staff to align with change control processes to ensure efficient end to end delivery of updates and changes.
- Liaise with testing team to define and execute system testing such as load, integration, failover.
- Coordinate system testing.
- Liaise with business stakeholders and support teams to develop and execute User Acceptance Testing

**Required Skills and Experience**
- Undergraduate degree in Administration, Engineering, Computer Science or related field, or equivalent combination of education and experience.
- **Minimum 5 years of experience working on IT projects as a Technical BA, more is preferred.**:

- **Ability to work alongside Technical Project Managers to supply Business Analysis services for multiple concurrent infrastructure projects & initiatives.**:

- Excellent communication and group facilitation skills.
- **Experience working in the Public Sector.**:

- Experience with one or more of the following technology areas in the following order of importance:

- Microsoft M365 (OneDrive, Outlook Cloud, SharePoint, Teams)
- Network design/refresh projects.
- Distributed cloud initiatives: IaaS, PaaS, SaaS
- InTune SCCM
- Corporate WiFi rollouts

**InSync Systems Inc.** is a privately-owned boutique Canadian Resourcing and Consulting Services Company that works closely with a range of corporate clients across multiple industries to bring them solutions that effectively address their business needs


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