Business Intelligence Analyst

2 weeks ago

Victoria, Canada Maximus Full time

Company Profile:
Maximus Canada is an industry leader in the provisioning of products and services to support the delivery of government services in North America and internationally. With operations across Canada and around the globe, Maximus provides innovative, practical and meaningful solutions to help government programs and services function more effectively and efficiently.

We are constantly assessing new technology, processes and methods of delivering services to the citizens of Canada. With our expertise in program information management, claims processing, contact centre services, document processing and information technology, we are positioned for significant growth.

Maximus Canada offers competitive market-based salaries, comprehensive employer-paid benefits and a defined-benefit pension plan or a Group RSP with employer-matching contributions, for eligible employees. Our people also get some great perks too, such as employee appreciation events throughout the year, along with a supportive results-oriented work environment.

**Job Description**:
**Department Overview**

Through technical expertise, information sharing, and fostering a continuous improvement culture, Business Performance leads programs focused on analytics, learning & development, quality management, and business strategy at Maximus Canada.

We are able to achieve this by understanding Maximus Canada’s business, developing our people, improving our processes, and ensuring we stay at the vanguard of business management.

Fundamentally, we act as a mirror for the larger organization - enabling managers to make more informed decisions; and as a helping hand - supporting and engaging employees in the movement to “make things better every day.”

**Role Summary**

The Business Intelligence Analyst plays a key and integral role in the delivery of successful BI and Analytics solutions to support and develop complex, cross-functional and enterprise-wide business intelligence solutions.

In addition to using advanced analytics and database skills, this role is also proficient at integrating and preparing large, varied datasets, architecting specialized database and computing environments, and communicating results.

In this role, the BI Analyst identifies actionable insights, recommend solutions for multiple businesses and influence the direction of the different businesses by effectively communicating findings to cross-functional and enterprise-wide groups. The BI Analyst works with senior leaders and corporate decision-makers as a data-driven advisor and partner on strategic issues. The BI Analyst uses data analysis to generate data driven insights, create quality metrics and produce actionable recommendations for a variety of internal and external business partners.

The position will validate findings using innovative, iterative, and proprietary models and approaches, while defending assumptions and results with business counterparts, and supporting sound organizational decisions. Using statistical, algorithmic, data mining and visualization techniques, the BI Analyst works on the Analytics team, which collects, analyzes, and transforms data into business forecasts and insights for the organization.

The team works in a fast-paced and dynamic environment, balancing multiple projects and deliverables. The goal of the Analytic Team is to provide customers with timely, accurate, and actionable information through the use of business intelligence, data science, and data visualizations.

**Key Responsibilities**
- Build data models and reports in BI tools - including scripting of joins and loads, dashboards, variables, expressions, thresholds, and alerting - to meet the needs of all Maximus Canada stakeholders.
- Design standard and custom enterprise-wide “views” and reports. Write and edit formal analysis reports, for review by executive and clients. Design corporate-wide “views” and custom reports for multiple business areas using proprietary and third-party data and models.
- Effectively communicate analysis and findings through visualizations, documents and presentations, to all levels of leadership for internal and external businesses, as well as third-party clients. Develop on-demand, self-serve reports, interactive dashboards, and advanced visualizations that allow business partners to make informed and timely decisions.
- Conduct analyses of functional business processes and functional requirements and participate in the development of business cases to support business process changes and/or IT projects. Coordinate project deliverables, monitoring status, and ensure tasks are completed within deadlines and approved policies, escalating issues as appropriate.
- Identify potential data sources and coordinate with IT to enhance data collection procedures to develop unique insights and custom solutions for customers and Maximus executives. Explore the data and discovers patterns, meaningful relationships, anomalies and

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