Manager, Communications

7 months ago

Toronto, Canada Scotiabank Full time

Requisition ID: 183635

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**_
Purpose_**

The incumbent will manage the development, implementation and coordination of Scotiabank Global Banking and Markets (GBM) global and business line communications plans as well as provide support for regional communications, ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.

**_
Accountabilities_**
- The incumbent champions and leads a customer-focused culture throughout the team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- The primary portfolio of accountability includes: GBM global communications; Global Capital Markets business line communications; and GBM regional communications support. Other stakeholders may be included as the need arises.
- Manages end-to-end process (communications strategy, development, and delivery) for all communications spanning the portfolio of accountability by:

- Working closely with internal business partners, senior management and other key stakeholders to develop, write, edit and effectively execute communications aligned with GBM’s strategy, strategic initiatives and long-term vision.
- Ensuring alignment of all communications with Global Communications and all-Bank plans and priorities.
- Coordinating the delivery of communications to target audiences (internal and external).
- Contributes to the plans and executions of internal and external communications across portfolio of accountability by:

- Managing communications needs to support business partners across GBM.
- Managing the development and execution of communications objectives for assigned initiatives, and contributing to concepts, ideas and programs as required.
- Developing and editing communications materials (internal and external), business and regulatory updates and other announcements based on input gathered from business unit heads, support unit heads and other stakeholders.
- Delivering quarterly communications requirements to support the rollout and engagement of the GBM strategy and its execution.
- Supporting senior management and business partners by interpreting complex messages and creating targeted communications for various layers of the organization.
- Representing GBM communications on various working teams and at periodic cross-functional status meetings.
- Manages GBM’s internal communications content across portfolio of accountability by:

- Working closely with GBM business partners to develop high-quality communications that support the strategic direction of the business, build understanding of and engagement with these programs and effectively promote and motivate our senior leadership team and partners.
- Supporting Town Hall and other internal events including drafting agenda and presentation materials, coordinating logistics, and moderating events live to ensure seamless execution.
- Developing editorial content to promote awareness of key strategic initiatives, product launches or other high-profile news items.
- Contributes to the effective functioning of the GBM Communication teams by:

- Building effective working relationships across the team and with various business line and corporate function contacts.
- Maintaining a high level of full-service industry knowledge and customer service.
- Staying current and implementing communications best practices to ensure consistent and effective message delivery.
- Actively sharing knowledge and experience to enhance the development of all team members.
- Facilitating a culture of open and honest communication.
- Actively participating and contributing to touch bases and team meetings and encouraging the generation of new ideas and approaches.
- Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

**_
Education / Experience / Other Information_**

**Education**:

- Minimum undergraduate degree in English, Communications, Journalism, Business Administration, Marketing, Communications or a related discipline; a post-graduate certificate in Public Relations is an asset.

Practical Experience:

- Minimum 3-5 years of relevant corporate communications or related industry communications experience.
- Financial institution experience, along with understanding of capital markets, is an asset.
- Demonstrated expertise in planning and implementing strategic communications programs (internal and external) including seeking, c

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