Warranty Administrator

3 weeks ago

Edmonton, Canada NationaLease Full time

Calmont is Canada's one stop shop for transportation
solutions. We are proudly based in Edmonton with branches throughout Alberta,
Saskatchewan, Manitoba and Ontario. We provide products ranging from all Bobcat
Equipment to Volvo Heavy Duty Class 8 Trucks.

If you are looking for a rental, lease or to own, Calmont
provides full sales and service for your needs.

Calmont continues to grow in its industry, providing a
supportive work environment that enables employees to learn and grow
professionally. Want be a part of an energetic, dynamic and innovative

We offer employees a great compensation package with excellent individual and family benefits. If you’re interested in being part of a passionate team with opportunity to kick start your career, send us your resume We would like to thank all applicants in advance for their interest, only those selected for an interview will be contacted.

What You’ll Do

WHY CALMONT

At Calmont you are more than just an employee, everyone is a respected and valued member of our team. We provide a supportive work environment which enables personal and professional growth. At Calmont we believe in a healthy work-life balance.

ABOUT THE ROLE

Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates. We are currently accepting resumes from dedicated and energetic individuals who are looking for a challenging and rewarding career as a Warranty Administrator at our Calmont Truck Centre location in Edmonton.

The Warranty Administrator will be responsible for processing all aspects of the warranty process including claim submission, reconciliation of accounts, and maximizing claim returns. Some of the job duties will include:
Ensure that all administrative functions within the warranty department are carried out in accordance with company policy
Process warranty claims and paperwork on a timely basis
Provide customer service regarding warranty questions with parts and service
Verify criteria required by factory or distributor
Reconcile all warranty receivables with payments through the appropriate accounting schedule
Post credits in the ADP accounting system
Resubmit all rejected claims promptly or receive authorization to write them off
Follow up on payment of outstanding claims
Track warranty parts by tagging with repair order number, date of replacement, and date on which part may be disposed
Arrange for parts to be shipped to the factory or distributor, or to be scrapped
File and maintain all service records as required
Keep informed of all recalls and bulletins
Maintain all service and customer records as required by the warrantor
Perform other duties as assigned

What We’re Looking For

DESIRED SKILLS, KNOWLEDGE, AND EXPERIENCE

High School Diploma or GED
Minimum of 2 years warranty experience
Experience with ADP considered an asset
Strong customer service and troubleshooting skills with experience analyzing and resolving customer service and client issues
Self-starter with the ability to prioritize and organize workload in a fast paced environment
Excellent attention to detail with a sense of urgency to meet tight deadlines
Energetic and friendly with excellent verbal and written communication skills

WHY YOU SHOULD APPLY

If you enjoy working in a fast-paced environment and enjoy a challenge, then this may be the opportunity for you. We are offering a competitive compensation package along with a first class benefits package for the correct individual. This is an outstanding opportunity.

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