Front Desk Agent with Staff Housing
3 days ago
The Red Tree Lodge offers rewarding employment in a fun and sociable work environment and we're now seeking a reliable, hardworking individual to join our Front Desk Team.
**Main Duties**
- Register arriving guests and assign rooms
- Customer service and answering inquiries regarding hotel services
- Switchboard use
- General duties in the hotel setting including support for the housekeeping department
- Helping out with other office duties as required.
Our Front Desk shifts are 7am-3pm or 3pm-11pm.
**Qualifications & Skills**
- Customer service attitude a must
- Sales skills essential
- Strong communication skills needed (written and oral)
- Completion of secondary school or equivalent
- Computer knowledge required (MS Office Word, Excel)
- Experience using a Hotel Reservation System (RoomMaster) would be preferred
- Previous experience in an office setting
- A detail oriented and efficient worker able to perform in a fast-paced environment
- Well organized and able to multitask
**Background**
The Red Tree Lodge is 43 bedroom hotel based in central Fernie. The property offers 3 star standard accommodation plus a wide range of facilities more often associated with a hostel such as a guest kitchen, free laundry, games room, lounge, pool, hot tub and sauna. The hotel is popular with mountain sports enthusiasts, families and business travelers.
**Job Types**: Full-time, Permanent
**Salary**: From $21.89 per hour
Expected hours: 30 per week
**Benefits**:
- Casual dress
- Flexible schedule
- On-site parking
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Night shift
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Overtime pay
Application question(s):
Work Location: In person
Expected start date: 2024-05-01
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