Front Desk Receptionist

4 weeks ago

Fernie, Canada Spa 901, Fernie BC Full time

We are currently seeking an individual to join our front desk team, on a long-term basis. As a front desk coordinator, you are the first impression of our guest experience and possess exceptional customer service skills. We are looking for an individual who is available 3-4 days per week.

Rate of pay is $18/hour, plus retail commission and spa credit.

**About Us**

Located within the beautiful brick walls of Fernie’s 1908 school house, Spa 901 is a full-service day spa, offering a wide range of massage, body and esthetic services. Since first opening in 2012, we have placed great emphasis on providing a professional and exceptional spa experience to our guests, as well as a respectful and supportive working environment for our team.  We were proudly named “Employer of the Year” in the 2020 Fernie Chamber of Commerce awards.

The duties and responsibilities of the position:

- Welcome guests to Spa 901 in a courteous and professional manner
- Be knowledgeable of spa treatments, massage/spa therapy regulations, amenities, and products to ensure guests are provided with accurate and helpful information
- Ensure that attention to detail is accurately maintained with each guest reservation, and all guest/spa requirements are clearly communicated at the time of booking
- Process payments for all treatments and products, ensuring responsible cash handling
- Promote spa services, amenities and promotions, being a positive ambassador for the company
- Ability to work productively in a non-supervised environment, confidently overseeing the day-to-day appointment flow, room scheduling, guest experience, tidiness, laundry, etc.
- Occasional conflict resolution, resulting from guest interactions and time constraints
- Fully understand and comply with health, internal, sanitation and alcohol awareness regulations and policies
- Additional duties, as delegated.

**Requirements**:
To be considered for an interview, you must meet the following requirements:

- Have previous customer service experience in a fast-paced, customer facing environment
- Reside in Fernie or surrounding area and have reliable transportation
- Be seeking a long-term opportunity
- Have flexible availability, with the ability to work weekends
- Excellent computer, cash handling, organization and communication skills

**Perks**
- Full one-on-one training provided, to set you up for success in the role
- 50% off all spa treatments
- 40% off professional skincare and retail products
- Access to spa amenities, outside of scheduled hours
- Discounts with community partners

**Job Types**: Part-time, Permanent
Part-time hours: 18-25 per week

**Salary**: $18.00 per hour

Schedule:

- Day shift
- Evening shift
- Weekend availability

Work Location: One location

Application deadline: 2023-01-31
Expected start date: 2023-02-01

  • Assistant Hotel Front Desk Manager

    3 weeks ago

    Fernie, Canada Resorts of the Canadian Rockies Full time

    Do you enjoy outdoor adventure? How about meeting like-minded individuals who share a passion for mountain culture? Does a free season pass sound like a good perk to you? If you answered yes to any of these questions, Resorts of the Canadian Rockies is the place you want to work. We are looking to fill the position of Assistant Hotel Front Desk Manager at...

  • Front Desk Agent with Staff Housing

    4 weeks ago

    Fernie, Canada Red Tree Lodge Full time

    The Red Tree Lodge offers rewarding employment in a fun and sociable work environment and we're now seeking a reliable, hardworking individual to join our Front Desk Team. **Main Duties** - Register arriving guests and assign rooms - Customer service and answering inquiries regarding hotel services - Switchboard use - General duties in the hotel setting...

  • Front Desk Agent with Staff Housing

    18 hours ago

    Fernie, Canada Red Tree Lodge Full time

    The Red Tree Lodge offers rewarding employment in a fun and sociable work environment and we're now seeking a reliable, hardworking individual to join our Front Desk Team. **Main Duties** - Register arriving guests and assign rooms - Customer service and answering inquiries regarding hotel services - Switchboard use - General duties in the hotel setting...

  • Front Desk and Concierge Agent

    4 weeks ago

    Fernie, Canada Resorts of the Canadian Rockies Full time

    Do you enjoy outdoor adventure? How about meeting like-minded individuals who share a passion for mountain culture? Does a free season pass sound like a good perk to you? If you answered yes to any of these questions, Resorts of the Canadian Rockies is the place you want to work. Some of the responsibilities of the position include, but are not limited...

  • Front Desk Agent

    3 weeks ago

    Fernie, Canada Canadas Best Value Inn Full time

    Possible leadership position - Will train, no experience needed. - Check guests in/out - Create reservations via phone and in person - Receive phone calls - Answer questions regarding the property and services - Guest relations. - Folding laundry - Cleaning the office and breakfast area - Cleaning pool and pool area (training provided) **Job Types**:...

  • Front Desk Agent

    2 weeks ago

    Fernie, Canada Canadas Best Value Inn Full time

    Check guests in/out - Create reservations via phone and in person - Receive phone calls - Answer questions regarding the property and services - Resolve potential issues guests may have - Folding laundry - Cleaning the office and breakfast area - Cleaning pool and pool area **Job Types**: Full-time, Part-time, Permanent, Casual, Seasonal Contract length:...

  • hotel front desk clerk

    2 weeks ago

    Fernie, Canada Best Western Fernie Plus Mountain Lodge Full time

    Education: No degree, certificate or diplomaExperience: Will trainWork settingHotel, motel, resortTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide general information about points of interest in the areaProcess guests' departures, calculate charges and receive paymentsBalance...

  • hotel front desk clerk

    2 months ago

    Fernie, Canada Best Western Fernie Plus Mountain Lodge Full time

    Education: No degree, certificate or diplomaExperience: Will trainWork settingHotel, motel, resortTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide general information about points of interest in the areaProcess guests' departures, calculate charges and receive paymentsBalance...

  • hotel front desk clerk

    4 weeks ago

    Fernie, Canada Best Western Fernie Plus Mountain Lodge Full time

    Education: Expérience: EducationNo degree, certificate or diplomaWork settingHotel, motel, resortTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide general information about points of interest in the areaProcess guests' departures, calculate charges and receive paymentsBalance...

  • hotel front desk clerk

    4 weeks ago

    Fernie, Canada Best Western Fernie Plus Mountain Lodge Full time

    Education: No degree, certificate or diplomaExperience: Will trainWork settingHotel, motel, resortTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide general information about points of interest in the areaProcess guests' departures, calculate charges and receive paymentsBalance...

  • Executive Assistant

    2 weeks ago

    Fernie, Canada GETS Energy Full time

    GETS Energy Executive Assistant Job Summary In this role, you will: - Direct customers to the websites and information on the current rebates applicable specific to their home efficiency needs and budget Customer’s preference) answer questions and guide customers through the - Track all calls, issues, and solutions - Report reoccurring issues and work...

  • Hotel Guest Services Attendant

    20 hours ago

    Fernie, Canada Resorts of the Canadian Rockies Full time

    LizardCreek Lodge is looking to fill the position of Guest Service Attendant, serving LizardCreek Lodge at Fernie Alpine Resort. Reporting to the Front Desk Manager, theideal candidate will have both professionalism and strong interpersonal skills,an excellent communicator and thorough understanding of smart guest relations. Some of the responsibilities of...

  • Night Auditor

    2 months ago

    Fernie, Canada Best Western Plus Fernie Mountain Lodge Full time

    Best Western Plus Fernie Mountain Lodge is located in the beautiful resort town of Fernie, B.C., well known for its biking, skiing, hiking, fishing, and golfing opportunities—easy access to Alberta and the U.S. border. We are hiring! Are you the one? Come and join us. Looking for a dependable, experienced "Night Owl" with excellent customer service...

  • Night Janitorial Attendant

    3 weeks ago

    Fernie, Canada Park Place Lodge Full time

    Park Place Lodge is currently seeking energetic and reliable individual to fill roles as hospitality host and janitorial attendant. Flexible work schedule includes full-time or part-time seasonal or long-term for the right applicant. Related experience would be an asset, but willing to train. Our Host staff must be enthusiastic and friendly with a keen eye...

  • Hospitality Janitor

    1 week ago

    Fernie, Canada Park Place Lodge Full time

    IMMEDIATE HIRE - Park Place Lodge is currently seeking energetic and reliable individual to fill roles as hospitality host and janitorial attendant. Full-time position, 5 days a week Wednesday - Sundays. Related experience would be an asset, but willing to train. Our Host staff must be enthusiastic and friendly with a keen eye for detail. Must be in good...

  • Hotel Guest Services Attendant

    4 weeks ago

    Fernie, Canada Resorts of the Canadian Rockies Full time

    Do you enjoy outdoor adventure? How about meeting like-minded individuals who share a passion for mountain culture? Does a free season pass sound like a good perk to you? If you answered yes to any of these questions, Resorts of the Canadian Rockies is the place you want to work. Lizard Creek Lodge is looking to fill the position of GuestServices...