Slot Assistant Shift Manager

4 weeks ago


Niagara Falls, Canada Casino Niagara Full time

Regular
There are some GREAT PEOPLE out there... we should know we hire them
IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK:
SLOT ASSISTANT SHIFT MANAGER
Full Time
Salaried
**Application Deadline**: December 1, 2024
Are you an experienced gaming professional who loves working in a dynamic environment? Does coaching, mentoring and leading an exceptional team of customer service professionals motivate you? If you would like to be on a team of Great People delivering great service, we may have just the opportunity for you
**The job involves**:
Supervising the day to day Slot operations - ensuring compliance with procedures, preparing associate schedules, ensuring adequate shift coverage, managing payroll, regulating key controls, notifying Surveillance/Security of any fraudulent activity and administrative duties
Overseeing the functionality, maintenance and repairs of all slot machines and related equipment
Ensuring associates work in compliance with OH&S policies and legislation - advising workers on the potential and actual hazards of the job, and providing instructions as to the measures and procedures required to work safely
Tracking slot performance and completing daily operational reports
Assisting with the implementation of departmental projects
Consulting with AGCO and OPP personnel regarding gaming equipment compliance
Issuing complimentaries in accordance with comping guidelines
Working as one team under stressful conditions during high volume business levels
Working safely, and in compliance with OH&S policies and legislation
Thorough knowledge of all activities and promotions occurring at our casino properties
Flexibility to support a 24/7 operation
Managing frontline hourly associates and their accountability of performance.
Degree or diploma in Business Administration or equivalent and/or Electronic Technician/Technologist diploma
Smart Serve certification
Demonstrated leadership, management and team building skills
Exceptional interpersonal, conflict resolution, problem solving, and decision making skills
Excellent organizational and multitasking skills with the ability to prioritize tasks and meet deadlines
Strong computer skills
We thank all applicants for their interest, however, only those selected for an interview will be contacted
Knock, knock. Hear that sound? That's opportunity and it's at Niagara Casinos



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