Client Service Administrator- Kingston Blackburn

5 months ago

Kingston, Canada hearinglife_Canada Full time

Are you a customer service expert that enjoys making connections, solving problems, and helping more people hear better? Are you searching to be part of a team that has a “people-first” attitude which focuses on client centred care? If you are passionate about utilizing your skills to change client’s lives - then we would love to hear from you

**About Hearing Life**

HearingLife Canada, and National Affiliated Partners, is the largest provider of hearing healthcare service in Canada. Working in unison with the National Campaign for Better Hearing's awareness campaign (campaignforbetterhearing.org), our core philosophy is to provide life-changing hearing care while increasing awareness of the effects of hearing loss and the benefits of hearing devices.

Across Canada, HearingLife consists of over 300 hearing healthcare clinics and nearly 900 dedicated professionals proudly united behind one simple vision, “To help more people hear better.”

**How You Will Make An Impact**:
As a valued member of our team, you will build a positive and welcoming environment for our clients while maintaining connections and problem solving along the way. You will build positive and collaborative relationships throughout the hearing journey for both the clients we service and the teams you will work with. You will join a strong nation network of modern hearing care professionals who make a positive impact on the day to day lives of Canadians.

Reporting to the Regional Manager, the Client service administrator (CSA) is the first point of contact for most of our clients and is responsible for providing superior client care. The CSA is also responsible for providing administrative support to the clinician’s within the clinic and to head office.

**Customer Service**
- You are the first point of contact for our clients and must provide them with the best customer service in the industry:

- Greeting clients
- Answering the telephone
- Answering client queries
- Appointments
- You will manage our client appointments and schedule the clinician’s appointments:

- Maintaining clinician’s schedules
- Triaging all appointments
- Changing appointments to accommodate client and clinic needs
- Using telephone pathway to book initial client appointments
- Contacting existing clients to schedule appropriate appointments.
- Following protocols associated with the companies Telephone Performance Analysis, including, and not limited to training, coaching, and evaluating.

**Clinic Appearance**
- You are responsible for the general maintenance of our clinics so that they are a first-class hearing healthcare centre:

- Daily cleaning and tidying as needed.
- Tidying and organizing Assistive Listening Device (ALD) displays and client waiting area.
- Maintaining and ordering office and clinic supplies.

**Hearing Professional and Administrative Support**
- You will provide administrative support for the clinicians in their respective clinic(s) as well as act as an office administrator for the Hearing Healthcare Centre (HHC):

- Opening and closing the HHC
- Registering all new clients
- Maintaining all paper files including creating, organizing, filing, and destroying
- Shipping and receiving
- Tracking all orders through administration system and shipping log
- Preparing orders for fittings
- Assisting with local events as needed
- Understanding and selling all ALDs
- Providing basic hearing aid maintenance including cleaning/checks and tubing changes

**Accounting and Third-Party Insurance Support**
- You will be responsible for processing all sales and tracking all outstanding balances and receivables and third party insurance payments which includes each of the following:

- Assisting with client estimates
- Counting and reporting opening and closing cash float
- Processing all payments; cash, cheque, post-dated cheques, credit card and debit card
- Completing daily bank deposit slip completing physical deposit
- Completing daily sales reconciliation on time and accurately
- Completing monthly inventory and accounting controls
- Understanding Debits and Credits
- Having working to expert knowledge of all third-party insurance programs
- Completing and submitting all third-party insurance forms
- Following up on all outstanding third-party claims

**What You Will Need**:

- Post-secondary education in an applicable field
- At least 2 years’ customer service experience
- Organized, detail-oriented, and comfortable working with multiple priorities

**Benefits**
- Competitive compensation package
- Generous PTO policy including vacation & Wellness days
- Excellent benefits package
- GoodLife Corporate Membership

**How To Apply**:
**Accommodations**

While we appreciate the interest of all applicants, only those selected for an interview will be contacted.

  • Physiotherapist - Specialty Program - Kingston, ON

    4 weeks ago

    Kingston, Ontario, Canada pt Health Full time

    Job Title: Physiotherapist - Specialty ProgramLocation: Lifemark Physiotherapy Blackburn & Taylor KiddWe are seeking a highly skilled Physiotherapist to join our dynamic team at Lifemark Physiotherapy Blackburn & Taylor Kidd in Kingston, Ontario. As a Physiotherapist, you will be responsible for developing and executing individualized treatment plans for...

  • Physiotherapist - Specialty Program - Kingston, ON

    4 weeks ago

    Kingston, Ontario, Canada pt Health Full time

    Job Title: Physiotherapist - Specialty ProgramLocation: Lifemark Physiotherapy Blackburn & Taylor KiddWe are seeking a highly skilled Physiotherapist to join our dynamic team at Lifemark Physiotherapy Blackburn & Taylor Kidd in Kingston, Ontario. As a Physiotherapist, you will be responsible for developing and executing individualized treatment plans for...

  • Administrative Support Officer

    3 weeks ago

    Kingston, Ontario, Canada Hampton Inn Kingston Full time

    We are seeking an Administrative Support Officer to join our team at Hampton Inn Kingston. The successful candidate will be responsible for implementing new administrative procedures, delegating work to office support staff, and establishing work priorities.The ideal candidate will have a Bachelor's degree and 5 years or more of experience in a similar role....

  • Physiotherapist - Specialty Program - Kingston, ON

    2 months ago

    Kingston, Ontario, Canada pt Health Full time

    Job Title: Physiotherapist - Specialty ProgramLocation: Lifemark Physiotherapy Blackburn & Taylor KiddWe are seeking a highly skilled Physiotherapist to join our dynamic team at Lifemark Physiotherapy Blackburn & Taylor Kidd in Kingston, Ontario. As a Physiotherapist, you will play a vital role in delivering exceptional patient care and contributing to the...

  • Physiotherapist - Specialty Program - Kingston, ON

    2 months ago

    Kingston, Ontario, Canada pt Health Full time

    Job Title: Physiotherapist - Specialty ProgramLocation: Lifemark Physiotherapy Blackburn & Taylor KiddWe are seeking a highly skilled Physiotherapist to join our dynamic team at Lifemark Physiotherapy Blackburn & Taylor Kidd in Kingston, Ontario. As a Physiotherapist, you will play a vital role in delivering exceptional patient care and contributing to the...

  • Physiotherapist - Specialty Program - Kingston, ON

    4 weeks ago

    Kingston, Ontario, Canada Lifemark Health Group Full time

    Job Title: Physiotherapist - Specialty ProgramLocation: Lifemark Physiotherapy Blackburn & Taylor KiddEmployment Status: Permanent Full-TimeWe are seeking a skilled Physiotherapist to join our team at Lifemark Physiotherapy Blackburn & Taylor Kidd in Kingston, Ontario. As a Physiotherapist, you will be responsible for developing and executing individualized...

  • Physiotherapist - Specialty Program - Kingston, ON

    2 months ago

    Kingston, Canada Lifemark Health Group Full time

    Job Title: Physiotherapist - Specialty ProgramLocation: Lifemark Physiotherapy Blackburn & Taylor Kidd 790 Blackburn Mews Kingston, OntarioEmployment Status: Permanent Full-TimeFee For Service/Guaranteed Pay for the first 3-6 monthsSigning Bonus : $2,500Relocation Bonus: $2,500Are you ready to be part of a dynamic team of industry experts and make your mark...

  • Physiotherapist - Specialty Program - Kingston, ON

    2 weeks ago

    Kingston, Canada Lifemark Health Group Full time

    Job Title: Physiotherapist - Specialty ProgramLocation: Lifemark Physiotherapy Blackburn & Taylor Kidd 790 Blackburn Mews Kingston, OntarioEmployment Status: Permanent Full-TimeFee For Service/Guaranteed Pay for the first 3-6 monthsSigning Bonus : $2,500Relocation Bonus: $2,500Are you ready to be part of a dynamic team of industry experts and make your mark...

  • Physiotherapist - Specialty Program - Kingston, ON

    6 months ago

    Kingston, Canada Lifemark Health Group Full time

    Job Title: Physiotherapist - Specialty ProgramLocation: Lifemark Physiotherapy Blackburn & Taylor Kidd 790 Blackburn Mews Kingston, OntarioEmployment Status: Permanent Full-TimeFee For Service/Guaranteed Pay for the first 3-6 monthsSigning Bonus : $2,500Relocation Bonus: $2,500Are you ready to be part of a dynamic team of industry experts and make your mark...

  • Physiotherapist - Specialty Program - Kingston, ON

    2 months ago

    Kingston, Canada Lifemark Health Group Full time

    Job Title: Physiotherapist - Specialty ProgramLocation: Lifemark Physiotherapy Blackburn & Taylor Kidd 790 Blackburn Mews Kingston, OntarioEmployment Status: Permanent Full-TimeFee For Service/Guaranteed Pay for the first 3-6 monthsSigning Bonus : $2,500Relocation Bonus: $2,500Are you ready to be part of a dynamic team of industry experts and make your mark...

  • Physiotherapist - Specialty Program - Kingston, ON

    5 months ago

    Kingston, Canada Lifemark Health Group Full time

    Job Title: Physiotherapist - Specialty ProgramLocation: Lifemark Physiotherapy Blackburn & Taylor Kidd 790 Blackburn Mews Kingston, OntarioEmployment Status: Permanent Full-TimeFee For Service/Guaranteed Pay for the first 3-6 monthsSigning Bonus : $2,500Relocation Bonus: $2,500Are you ready to be part of a dynamic team of industry experts and make your mark...

  • Physiotherapist - Specialty Program - Kingston

    4 weeks ago

    Kingston, Ontario, Canada Lifemark Health Group Full time

    Job Title: Physiotherapist - Specialty ProgramLocation: Lifemark Physiotherapy Blackburn & Taylor KiddWe are seeking a skilled Physiotherapist to join our dynamic team at Lifemark Physiotherapy Blackburn & Taylor Kidd in Kingston, Ontario. As a Physiotherapist, you will have the opportunity to work with a diverse range of patients, including Canadian...

  • Physiotherapist - Specialty Program - Kingston

    4 weeks ago

    Kingston, Ontario, Canada Lifemark Health Group Full time

    Job Title: Physiotherapist - Specialty ProgramLocation: Lifemark Physiotherapy Blackburn & Taylor KiddWe are seeking a skilled Physiotherapist to join our dynamic team at Lifemark Physiotherapy Blackburn & Taylor Kidd in Kingston, Ontario. As a Physiotherapist, you will have the opportunity to work with a diverse range of patients, including Canadian...

  • Physiotherapist - Specialty Program - Kingston

    4 weeks ago

    Kingston, Ontario, Canada Lifemark Health Group Full time

    Job Title: Physiotherapist - Specialty ProgramLocation: Lifemark Physiotherapy Blackburn & Taylor KiddWe are seeking a highly skilled and motivated Physiotherapist to join our dynamic team at Lifemark Physiotherapy Blackburn & Taylor Kidd in Kingston, Ontario. As a Physiotherapist, you will have the opportunity to work with a diverse range of clients,...

  • Physiotherapist - Specialty Program - Kingston

    4 weeks ago

    Kingston, Ontario, Canada Lifemark Health Group Full time

    Job Title: Physiotherapist - Specialty ProgramLocation: Lifemark Physiotherapy Blackburn & Taylor KiddWe are seeking a highly skilled and motivated Physiotherapist to join our dynamic team at Lifemark Physiotherapy Blackburn & Taylor Kidd in Kingston, Ontario. As a Physiotherapist, you will have the opportunity to work with a diverse range of clients,...

  • Executive Administrative Specialist

    4 days ago

    Kingston, Ontario, Canada Hampton Inn Kingston Full time

    Job DescriptionThis is an exciting opportunity to join the Hampton Inn Kingston team as an Executive Administrative Specialist.About the RoleWe are seeking a highly organized and detail-oriented individual to provide administrative support to our team. As an Executive Administrative Specialist, you will be responsible for implementing new administrative...

  • Physiotherapist - Specialty Program - Kingston, ON

    3 weeks ago

    Kingston, Ontario, Canada pt Health Full time

    Job Title: Physiotherapist - Specialty ProgramLocation: Lifemark Physiotherapy Blackburn & Taylor Kidd790 Blackburn MewsKingston, OntarioEmployment Status: Permanent Full-TimeFee For Service/Guaranteed Pay for the first 3-6 monthsSigning Bonus and Relocation Bonus are availableAs a Physiotherapist at Lifemark Physiotherapy Blackburn & Taylor Kidd, you will...

  • Physiotherapist - Specialty Program - Kingston, ON

    4 weeks ago

    Kingston, Ontario, Canada Lifemark Health Group Full time

    Job Title: Physiotherapist - Specialty ProgramLocation: Lifemark Physiotherapy Blackburn & Taylor Kidd790 Blackburn MewsKingston, OntarioEmployment Status: Permanent Full-TimeBenefits:Competitive wagesPaid Vacation and Wellness daysMentorship and support for new graduatesUp to $1500 yearly education allowanceShoppers Drug Mart 30% Employee discountEmployee...

  • Physiotherapist - Specialty Program - Kingston, ON

    5 months ago

    Kingston, Canada Lifemark Full time

    Job Title: Physiotherapist - Specialty Program Location: Lifemark Physiotherapy Blackburn & Taylor Kidd 790 Blackburn Mews Kingston, Ontario  Employment Status: Permanent Full-Time Fee For Service/Guaranteed Pay for the first 3-6 months Signing Bonus and  Relocation Bonus are available Are you ready to be part of a dynamic team of industry...

  • Board of Directors Member of Kingston Hydro

    5 months ago

    Kingston, Canada Utilities Kingston Full time

    **Company Biography** Kingston Hydro Corporation is licensed by the Ontario Energy Board to distribute electricity in Central Kingston, Canadian Forces Base Kingston, and parts of Barriefield. While Kingston Hydro owns the wires, poles and transformers that bring electricity from the provincial electricity transmission grid to the doors of over 28,000...