Product Manager, Solutions and Service

3 months ago


Burlington, Canada Endress+Hauser Canada Ltd. Full time

At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17.000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.

Endress+Hauser Canada was founded on May 1st, 1990. The company's main office is in Burlington, Ontario and additional offices are in Montreal, Quebec, Calgary & Edmonton, Alberta. Our Channel Partners and Authorized Service Partners provide coverage and support across Canada.

We are looking for a Product Manager, Solutions and Service to join our group, to be the principal resource that provides strategic and tactical direction for our sales channels for one or a group of product lines. Facilitates development of proactive promotion and sales strategies to grow our business profitably. Assists in the development of strategic plans while working with the Marketing Manager. A strong relationship builder with bidirectional communication abilities.

**What is the role about?
Are you able to develop, coordinate and implement plans for products and services? You will be responsible to ensure the plan are effective, working close to Marketing and Sales teams.

Do you consider yourself a strategic person? In this role you will be responsible for identifying and communicating sustainable opportunities and conducting thorough analysis of market trends and customer needs.

As Product Manager, Solutions and Service, you will be responsible developing and coordinating sales tools, training and provide high level sales support.

**Which tasks will you perform?
- Develop, coordinate and implement product marketing plans for product line in Canada
- Coordinate with sales and marketing the strategic direction and messages for external promotion, such as web and print based media
- Participation in industry trade shows
- Provides high level sales support for our sales teams in coordination with sales and key account management
- Develop, coordinate and implement in collaboration with marketing communications, sales tools and training materials to facilitate the promotion and sales of the specific product line
- Liaise between our sales center (SC) and our production centers (PC)
- Communicate local market needs/issues to the production centers
- Liaise with government agencies as required
- Collection and dissemination of competitive information industry trends
- Creation of technical articlesOther duties as assigned.

**What do we expect from you?
- Completion of Post-Secondary Diploma/Degree in Marketing or technical e.g. engineering.
- 5-7 years of experience within Sales, Marketing or Technical Customer Support role in a Manufacturing, Industrial and/or Automation environment.
- Ability to travel upwards of 30%.Bilingualism (English/French) is an asset

**What can you expect from us?
- We are a family-owned, highly committed company with a sustainable vision.
- We promote lifelong learning with versatile training and further education opportunities, internal knowledge transfer and e-learning.
- We prioritize Work-Life Balance, offering flexible working hours and hybrid remote work opportunities to support our employees in maintaining a healthy balance.
- We are committed to Eco-Friendly Initiatives, actively participating in EcoVadis to promote sustainable and responsible business practices.
- We provide On-Site Amenities such as our fitness centre, multi faith room and wellness room.
- We ensure our employees work in State-of-the-Art Facilities equipped with ergonomic workstations to enhance productivity and comfort.
- We prioritize Employee Well-Being by offering a comprehensive company pension scheme and access to health offers that support our employees' overall wellness.We encourage Continuous Learning through language courses offered to our employees, promoting personal and professional development within our organization.

**How do you apply?



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