Guest Service Representative- Monthly Parking

3 months ago


Calgary, Canada Indigo Park Canada Inc Full time

Are you an analytical problem solver with a knack for organization and a talent for clear communication? If so, Indigo Park wants you We're looking for a Monthly Parking Coordinator to bring their skills and enthusiasm to our vibrant Calgary office.

**What Would You Be Doing?**

**Customer Service**:
Act as a point of contact for parking customers, including greeting walk-ins;
- Provide comprehensive service and support for monthly parking customers, including potential and existing customers;
- Respond to customer inquiries ensuring customers receive timely resolution and accurate information;
- Demonstrate excellent customer service to assist in retaining monthly parking customers;
- Ensure all customer account information is updated accurately and notes are entered for every transaction;
- Provide service for customers and maintain monthly parking accounts.

**Administrative**:

- Keep accurate records and update the system with required information;
- Receive and accurately input customer information;
- Complete and maintain any required paperwork or filing;
- Keep up to date with constant changes in workflow.

**What Are We Looking For?**
- 1 year of experience in a similar position;
- Accounting and billing experience (an asset);
- Strong customer service and people skills, with ability to resolve conflicts;
- Ability to maintain confidentiality;
- Ability to prioritize and multi-task in a fast-paced environment;
- Open to change and willing to learn new skills in a constantly changing environment;
- Ability to meet deadlines;
- Excellent communication skills, both written and verbal;
- Positive attitude.

**What Will Set You Apart?**
- Enthusiasm for on-going learning, coaching, and training
- Results-oriented individual, focused on accuracy, customer relations and employee development
- Exceptional time management and organizational skills

Indigo Park is an industry leader and the most respected brand in parking and individual mobility, providing cutting-edge technology and innovation every step of the way. Our success comes from providing tailor-made, innovative solutions, first class customer service experience, continual evolution and an advanced vision of parking facilities. Active in 10 countries and with more than 2,000 employees in Canada, we are present in airports, hospitals, hotels, clinics, school boards and more Indigo believes that its strength lies primarily with its employees and is committed to sharing its success and promoting team spirit with them.
- The composition of Indigo's workforce reflects a wide variety of ages, profiles and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination, but it does not include any other person under the Human Rights Code. Accommodations are available on request in the relationship to the materials or processes process._

IPC2

**Job Types**: Full-time, Permanent

Pay: From $20.00 per hour

**Benefits**:

- Dental care
- Extended health care
- RRSP match
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Work Location: In person



  • Calgary, Canada Indigo Park Canada Inc Full time

    Indigo Park is looking for an analytical problem solver with strong organizational skills who communicates effectively to fill the position of Monthly Parking Coordinator for our Calgary office. **What Would You Be Doing?** **Customer Service**: Act as a point of contact for parking customers, including greeting walk-ins; - Provide comprehensive service...


  • Calgary, Canada Imperial Parking Full time

    **Description**: Customer Service Representative processing written transaction requests from Monthly Parking, Transient customers and stakeholders. Provides consistent and professional customer service in assisting internal and external customers with monthly and daily parking requirements. **Key Responsibilities**: - Develop sound critical and...


  • Calgary, Canada Cowboys Casino Full time

    **Guest Services** Cowboy’s Casino is recruiting a dynamic, highly motivated and Mature Guest Services Representative to join our team. We offer Benefit Plan, parking and are close to public transit Characteristics we seek; - Ability to provide excellent customer service that exceeds guest expectations - Help to host events for a large group of...


  • Calgary, Canada Amenida Residences Full time

    Job Title: Guest Service Representatives **About us** Amenida Residences, your home away from home in Calgary. We understand the needs of today's travelers and strive to provide a comfortable and convenient experience. We offers premium amenities, including an indoor heated pool, a 24-hour fitness center, an onsite restaurant and lounge, high-speed...


  • Calgary, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Experience Centre Consultant for the Calgary area** **to join our Guest Services team!** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Milestones, Pubs, Bier Markt, East Side...


  • Calgary, Canada Cash & Ace Casinos Full time

    **Job Overview**: The Guest Services Representative has one of the most important roles in the casino as they are usually the first and last to greet our casino guests. The Guest Services Representative supports and assists in the promotion and execution of all marketing promotions for guests by delivering superior customer service...


  • Calgary, Canada Indigo Park Canada Inc Full time

    Are you an analytical problem solver with a knack for organization and a talent for clear communication? If so, Indigo Park wants you! We're looking for a Casual Costumer Service Representative to bring their skills and enthusiasm. **This is a Casual position that requires open availability on Tuesday, Wednesday, Thursday, and Friday with shifts that may be...


  • Calgary, Canada Elbow River Casino Full time

    The Elbow River Casino is a first-class entertainment establishment. We set ourselves apart from our competition with a great location, superior gaming and entertainment experiences, quality food services, and setting high standards for our delivery of customer service. We are committed to our employees in providing fair and equitable treatment, good working...


  • Calgary, Canada Luxury Car Dealership Full time

    Guest Experience Representative - Lone Star Mercedes-Benz Mission Statement: _Driven to delight!_ We are seeking a friendly and professional full-time guest relations representative to accommodate and delight our valued clientele! Lone Star Mercedes-Benz offers competitive wages, complete benefits, an incredible work environment, and career advancement...


  • Calgary, Alberta, Canada Ramada Hotel in Grassland Full time

    We are currently seeking a highly motivated and detail-oriented Hotel Guest Services Representative to join our team at Ramada Hotel in Grassland. As the first point of contact for our guests, you will play a crucial role in ensuring their stay with us is memorable and enjoyable.Job Description:Register arriving guests and assign roomsProcess group arrivals...


  • Calgary, Canada Luxury Car Dealership Full time

    Guest Experience Representative - Lone Star Mercedes-Benz Mission Statement: _Driven to delight!_ We are seeking a friendly and professional part-time guest relations representative to accommodate and delight our valued clientele! This position is specifically for Friday and Saturday every week from 10.00 AM to 6.00 PM. Additional hours may be available...


  • Calgary, Canada Luxury Car Dealership Full time

    Guest Experience Representative - Lone Star Mercedes-Benz Mission Statement: _Driven to delight!_ We are seeking a friendly and professional part-time guest relations representative to accommodate and delight our valued clientele! This position is specifically for Friday every week from 10.00 AM to 6.00 PM. Additional hours may be available depending on...


  • Calgary, Canada Homes Alive Pets Full time

    **Why Homes Alive Pets?** This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff - it's a belief in a higher standard for pet care. Our stores are community hubs - somewhere to come and share an experience with your pet. You'll immediately notice a refreshing...

  • Guest Relations Csr

    3 months ago


    Calgary, Canada Wilder InstituteCalgary Zoo Full time

    Looking for an amazing work experience? Join the team at the Wilder Institute/Calgary Zoo as a **Guest Relations Customer Service Representative** for the 2024 ZOOLIGHTS season! Guest Relations Customer Service Representatives work at our front gates and provide both the first and the last impression that a visitor receives at the Zoo. They are responsible...

  • Canada - Ambassador

    6 months ago


    Calgary, Canada Imperial Parking Full time

    **Description**: The Garage Ambassador greets and creates a welcoming atmosphere for our customers and clients. They perform a variety of tasks to ensure a smooth operation of the parking facility, while delivering service that exceeds our customer/client's expectations. Depending on the needs of the location the Garage Ambassador provides customer service,...


  • Calgary, Canada Imperial Parking Full time

    **Description**: The Ambassador greets and creates a welcoming atmosphere for our customers and clients. They perform a variety of tasks to ensure a smooth operation of the parking facility, while delivering service that exceeds our customer/client's expectations. Depending on the needs of the location the Garage Ambassador provides customer service,...

  • Guest Services Agent

    3 months ago


    Calgary, Canada Heritage Park Full time

    **Job Title**: Guest Services Agent **Position Type**: Permanent, Part-Time **Hours**: Weekends and Holidays; Varies based on operational requirements **Department**: Retail Operations and Guest Services - Gates and Guests Services **Reports To**: Manager, Guest Services **Department Overview**: This division is responsible for all of our retail...


  • Calgary, Canada Century Downs Racetrack and Casino Full time

    **SUMMARY** This position supports the Marketing Manager in running the casino guest services counter. Helps direct and coordinate the activities of the guest services team. Assists with the completion of scheduling and assists the Marketing department as directed. Helps to improve operational performance, increase revenue, and satisfy all guest needs in...


  • Calgary, Canada Calgary Tower Full time

    **Part-Time Guest Services Representative | Calgary Tower** The Calgary Tower is owned and professionally managed by Aspen Properties. At Aspen our Vision is to remain a highly respected boutique real estate company and employer of choice. We will continue to earn exceptional returns by adding value through ownership, management and development...


  • Calgary, Canada Calgary Tower Full time

    **Full-Time Guest Services Representative | Calgary Tower** The Calgary Tower is owned and professionally managed by Aspen Properties. At Aspen our Vision is to remain a highly respected boutique real estate company and employer of choice. We will continue to earn exceptional returns by adding value through ownership, management and development...