Guest Experience Centre Consultant

3 days ago

Calgary, Canada Guest Experience Center Full time

Overview:
**RECIPE is looking for a Guest Experience Centre Consultant for the Calgary area**

**to join our Guest Services team**

Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Milestones, Pubs, Bier Markt, East Side Mario’s, Landing Group, New York Fries, The Pickle Barrell & Catering, State and Main, Elephant and Castle and Original Joe’s. With this diverse portfolio of restaurants, our Home Office Teammates have the opportunity to work on a wide variety of some of the most popular, well-loved brands in Canada. Variety isn’t the only thing we offer - we are passionate about our industry, we celebrate and support diversity of thought, we are innately curious and encourage our Teammates to take ownership. Above all else, we believe in doing the right thing for our people, our communities and our planet.

The
** Guest Service Representative** will be the first point of contact for our Guests and work with Recipe's branded restaurants to provide the perfect Guest experience each and every time. The
**Guest Service Representative **will be responsible for processing all Guest complaints, concerns and inquiries accurately while ensuring all standards are achieved.

**What you will do in this role**:

- Engage with Guests to create a lasting impression of positive Guest Experience for 10+ Recipe brands
- Monitor and engage with Guests on various social media and review platforms
- Ensure all concerns are escalated to the correct departments for review, as set out by department standards
- Perform other duties as assigned

**What we are looking for from you**:

- Positive attitude with the ability to work well independently and part of a dynamic team environment
- Excellent communicator, both written and verbal.
- Exceptional organizational skills, ability to multi-task and high attention to detail.
- Must possess excellent telephone mannerisms
- Experience in Communications and Social Media is preferred
- French speaking and written communication skills are an asset
- High school diploma required and post-secondary education an asset

**What’s in it for you?**
- 20% associate discount card valid at participating RECIPE brands
- Flexible scheduling
- Competitive wages
- The chance to be part of a close-knit, innovative and energetic team
- Career advancement opportunities with a company that owns some of Canada’s most iconic restaurant brands
- a separate working space from distractions is preferred*

Recipe is committed to providing a diverse, equitable and inclusive workplace. Celebrating people, being passionate and curious, owning it, and doing the right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of everyone.

  • Marketing and Guest Experience Director

    4 weeks ago

    Calgary, Alberta, Canada MNP Community & Sport Centre Full time

    Overview:MNP Community & Sport Centre seeks an experienced Marketing and Guest Experience Director to lead our team in delivering exceptional experiences for our members. This role is responsible for driving membership growth, retention, and sales through innovative marketing strategies, customer engagement, and partnership development.About the Role:The...

  • Director of Guest Experience, Sales,

    2 months ago

    Calgary, Canada MNP Community & Sport Centre Full time

    Reports to: Chief Program Officer Role: The role is responsible for membership growth and retention, filling programs and services to capacity, cultivating partnerships, building external communications plans, overseeing member engagement and developing innovative advertising programs that drive sales and develop loyal customers. In addition, this role...

  • Guest Experience

    3 months ago

    Calgary, Canada South Centre Volkswagen Full time

    The Wood Automotive Group, one of Alberta's largest automobile retailers for 40 years, is offering an exciting opportunity for a Guest Experience and Delivery Specialist to join the South Centre Volkswagen dealership! The Wood team believes that its people are its greatest asset. We provide our employees with competitive salaries and careers that grow with...

  • Guest Contact Centre Supervisor

    2 weeks ago

    Calgary, Canada Splitsville Highfield Calgary Full time

    Are you passionate about delivering an excellent guest experience through every call? Do you thrive in a fast paced, dynamic environment? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! The What... We are looking for a **Guest Contact Centre Supervisor** to join our team! -...

  • Guest Contact Centre Advisor

    2 weeks ago

    Calgary, Canada Splitsville Highfield Calgary Full time

    Splitsville Entertainment is Canada’s premier family entertainment center! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience. Are you a great communicator? Are you passionate about delivering excellent customer...

  • Guest Experience Ambassador

    3 months ago

    Calgary, Canada Shape Properties Corp. Full time

    **Destination Deerfoot City** Calgary, BC Part Time (Seasonal) **ABOUT SHAPE** SHAPE is the real estate investment, development and management company leading some of the largest and most exciting projects in North America including The Amazing Brentwood, The City of Lougheed and RC at CF Richmond Centre. Through our fully integrated platform, SHAPE...

  • Guest Experience Specialist

    3 weeks ago

    Calgary, Alberta, Canada Marriott International, Inc Full time

    We are seeking a motivated Guest Experience Specialist to join our team at The Westin Calgary. In this role, you will be responsible for delivering exceptional guest experiences that exceed expectations.About the JobAs a Guest Experience Specialist, you will be empowered to move about your space and take initiative to address guest requests and operational...

  • Guest Experience Specialist

    3 weeks ago

    Calgary, Canada Signature Aviation Full time

    The Guest Experience Specialist often serves as the face of Signature while interacting with guests, crew members, and coworkers in a professional, friendly, and courteous manner. A Guest Experience Specialist’s primary responsibility is to consistently guarantee every guest has an exemplary experience by demonstrating reliability service and value for the...

  • Guest Experience Expert

    4 months ago

    Calgary, Canada Marriott International, Inc Full time

    **Job Number** 24148326 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Calgary Airport In-Terminal, 2001 Airport Road NE, Calgary, Alberta, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

  • Manager, Guest Experience

    4 months ago

    Calgary, Canada Calgary Stampede Full time

    **About the Calgary Stampede** The Calgary Stampede celebrates the people, the animals, the land, the traditions and the values that make up the unique spirit of the west. The Calgary Stampede contributes to the quality of life in Calgary and southern Alberta through our world-renowned Stampede, year-round facilities, western events and several youth and...

  • Guest Experience Expert

    1 month ago

    Calgary, Canada Marriott International, Inc Full time

    **Additional Information**Part time position, hours may not be guaranteed **Job Number**24198462 **Job Category**Rooms & Guest Services Operations **Location**Delta Hotels Calgary Airport In-Terminal, 2001 Airport Road NE, Calgary, Alberta, Canada, T2E 6Z8 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t...

  • Guest Experience Staff

    2 months ago

    Calgary, Canada SKA Thermal Spa Full time

    **Join Our Team at SKA Thermal Spa - Now Hiring Guest Experience Staff!** Are you passionate about hospitality and looking for a fun, supportive work environment? SKA Thermal Spa, located in the heart of downtown Calgary, is hiring Guest Experience Staff to join our dynamic team! Whether you're kickstarting your career or looking to make some extra cash,...

  • Guest Experience Expert

    3 weeks ago

    Calgary, Canada Marriott International, Inc Full time

    **Additional Information**part time position available **Job Number**24211273 **Job Category**Rooms & Guest Services Operations **Location**Calgary Airport Marriott In-Terminal Hotel, 2008 Airport Road NE, Calgary, Alberta, Canada, T2E 3B9 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving...

  • Guest Experience Expert

    4 months ago

    Calgary, Canada Marriott International, Inc Full time

    **Job Number** 24148322 **Job Category** Rooms & Guest Services Operations **Location** Calgary Airport Marriott In-Terminal Hotel, 2008 Airport Road NE, Calgary, Alberta, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

  • Junior Fitness Sales Consultant-trans Canada Centre

    4 weeks ago

    Calgary, Canada GYMVMT TCC Full time

    **JUNIOR FITNESS SALES CONSULTANT** **Status: Full Time** **Reporting To: General Manager** **Hours of Work: Varied Shifts - Early Mornings (4:45 am), Evening, and Weekend Availability** **Location: GYMVMT Trans Canada Centre** **About Us** AYRFIT operates fitness facilities across Alberta through GYMVMT, and HER GYMVMT. Together, we are inspiring a...

  • Customer Experience Growth Manager

    2 weeks ago

    Calgary, Alberta, Canada MNP Community & Sport Centre Full time

    Company Overview:MNP Community & Sport Centre is a leading community sports centre dedicated to providing exceptional experiences for its members and guests. We strive to foster a culture of excellence, innovation, and teamwork in everything we do.Salary:$110,000 - $130,000 per yearAbout the Role:The Customer Experience Growth Manager will play a pivotal...

  • Front Desk

    7 months ago

    Calgary, Canada Marriott International, Inc Full time

    **Job Number** 23198526 **Job Category** Rooms & Guest Services Operations **Location** Calgary Airport Marriott In-Terminal Hotel, 2008 Airport Road NE, Calgary, Alberta, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

  • Guest Experience Specialist

    2 months ago

    Calgary, Canada North Hill Mazda Full time

    As a Guest Experience Specialist at North Hill Mazda, you will create exciting and memorable experiences as our guests pick up their new vehicles and assist our Finance team with administrative tasks as needed. **Experience working In the Heart of the City.** **About us**:North Hill Mazda has been providing unparalleled service to our customers for over 50...

  • Guest Experience Specialist

    3 weeks ago

    Calgary, Canada Signature Aviation Full time

    The Guest Experience Specialist often serves as the face of Signature while interacting with guests, crew members, and coworkers in a professional, friendly, and courteous manner. A Guest Experience Specialist’s primary responsibility is to consistently guarantee every guest has an exemplary experience by demonstrating reliability service and value for the...

  • Guest Experience

    4 months ago

    Calgary, Canada Strip Joint Chicken Full time

    **Join Our Team at Strip Joint Chicken!** Ever wanted to tell Grandma you work at the Strip Joint? Are you passionate about chicken tenders and creating memorable guest experiences? Strip Joint Chicken is looking for enthusiastic individuals to join us as Guest Experience & Service Attendants on a part-time basis, with an immediate start. **About Us**: At...