Administrative Support Iv

4 weeks ago


Red Deer, Canada Alberta Health Services Full time

**Your Opportunity**:
Under the supervision of the Unit Manager and working with the Zone FAST Central Access and Triage Registered Nurse, the Unit Clerk - independently manages complex referrals/consults and performs clerical, computer and data entry duties to support the surgical patient's clinical journey from central intake through to surgical OR date. The Unit Clerk is responsible to receive consults, referrals for data entry and appropriate forward for triage. The Unit Clerk also contacts patients in a timely and accurate manner with various dates, times and instructions related to their surgical procedure. Must have the ability to communicate effectively and manage potentially difficult conversations with patients who may be stressed or unwell. Accuracy is required in order to ensure that all information is relayed and understood by patients. The Zone FAST Unit Clerk liaises with surgeon's offices, PCN’s, inputs data into referral databases and is also responsible for the preparation of statistical data reports. These positions are zone based with responsibilities within the associated zone leadership.

**Description**:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Classification: Administrative Support IV
- Union: AUPE GSS
- Unit and Program: Facilitated Access to Specialized Treatment (FAST) Central Access and Triage/ Operative Services
- Primary Location: Red Deer Regional Hospital
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 16-NOV-2023
- Employee Class: Regular Full Time
- Date Available: 27-NOV-2023
- Hours per Shift: 7.5
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $26.07
- Maximum Salary: $31.68
- Vehicle Requirement: Not Applicable

**Required Qualifications**:
Some post-secondary education.

**Additional Required Qualifications**:
Grade 12 minimum supplemented with a certificate/diploma from a recognized office administration program or equivalent experience. Experience with operating room procedures, surgical procedures and /or booking appointments for OR/Surgery. Strong working knowledge of Netcare/eReferral. Demonstrated competency in Access, Excel and Word. Must type at least 60 w.p.m. Accuracy and attention to detail essential.

**Preferred Qualifications**:
As Required.



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