Administrative Assistant, Registration

3 weeks ago


Vancouver, Canada BC College of Oral Health Professionals Full time

**Who We Are**

The BC College of Oral Health Professionals (BCCOHP) is the regulatory body for all oral health professionals in BC. BCCOHP’s role is to protect the public and promote better health outcomes for patients. BCCOHP regulates 16,000 oral health professionals including certified dental assistants, dental therapists, dental hygienists, dental technicians, denturists and dentists. We protect the public in three main ways:

- Ensuring that oral health professionals are able to practise competently
- Setting standards for the delivery of safe and patient-centred oral health care
- Investigating complaints about oral health professionals

BCCOHP provides a working environment that is welcoming, respectful, and rewarding. We offer opportunities for personal and professional growth and encourage reasonable work-life balance with flexible work arrangements including hybrid work options, and flexible start and end times.

**About the Role**

BCCOHP is seeking a permanent, full-time Administrative Assistant, Registration & Certification to join our Registration & Certification team. This position will report to the Manager, Registration & Certification.

Essential Duties
- Respond to inquiries regarding registration or certification from applicants and registrants and CDAs.
- Update registrant and CDA records.
- Prepare welcome letters and wall certificates.
- Prepare letters and certificates of standing for all registrant categories and CDAs for signature from senior staff.
- Generate cheque requisitions as necessary.
- Provide daily balanced reports to the finance department.
- Monitor, collect and process non-sufficient funds (NSF) and reinstatement fees.
- Generate duplicate registration certificates upon request.
- Input continuing education credit submissions as needed.
- Assist with the processing of duplicate prescription pad requests.
- Assist with inquiries during annual renewal from registrants and CDAs.
- Take meeting minutes as needed.
- Order catering for meetings as needed.

**Essential Skills and Qualifications**
- Minimum of 2 years of office experience.
- Excellent computer skills with proficiency in Microsoft Office.
- Ability to maintain tact, grace and diplomacy in all situations.
- Ability to handle sensitive and confidential information with discretion.
- Strong attention to detail.
- Strong clerical and administrative skills.
- Strong written and verbal communication skills.
- Strong organizational skills with the ability to multi-task and prioritize.
- Strong critical thinking, analytical, and problem-solving skills.
- Experience using a database or customer relations management system and electronic filing system is an asset.
- Previous work experience in a regulatory or not-for-profit environment is an asset.

**Salary and Benefits**

BCCOHP offers a compensation package that includes a competitive salary, extended health and dental care, and professional development allowance, and personal days for employees to use to allow themselves to look after their health and well-being and attend to their personal schedules.

**Health and Safety**

Our offices are located on the west side of Vancouver, in downtown Vancouver, and in Victoria. Due to the pandemic, our offices are temporarily closed to the public and most of our team are currently working remotely. We are conducting interviews virtually at this time.

We will continue to evolve and adjust our policies.

**How to Apply**

**Benefits**:

- Commuter benefits
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Administrative/office: 2 years (preferred)

Work Location: One location

Application deadline: 2023-03-29



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