Overnight - Service Coordinator

3 days ago


Vaughan, Canada Memofix Full time

**OUR COMPANY**:
Now celebrating our 35th year in technology and hardware support, we provide a comprehensive, all-in-one, holistic solution for our clients so they can focus on what they do best. Our services include field service, depot repair, warehousing & logistics, program management and more.

**JOB OVERVIEW**:
The Service Coordinator is responsible for the management of Customer driven tickets, projects and dispatch requests and all related tasks, ensuring that all Service Level Agreements are met. Position is overnight.

**REQUIREMENT**:Must be fluent in English; reading, writing and speaking.

**KEY RESPONSIBILITIES**:
As a Service Coordinator, your job responsibilities include, but are not limited to the following:

- Respond to Dispatch requests in a timely manner, as defined by Service Level Agreements
- Communicate with Customers on repair timeframes, status updates and Information requests.
- Liaise between Customers, Vendors, Partners and internal team members, sharing information and updates as required and ensuring commitments are being met per Service Level Agreements.
- Maintain accurate daily data entry into Third Party Systems
- Using Proprietary software, create various Order types based on Customer requirements
- Enter/update inventory items in Proprietary software
- Compile, analyze and action daily work in progress and summary management reports, including preparation of power point summary presentations with daily, weekly or monthly metric results
- Participate in conference calls and meetings, documenting and sharing meeting minutes
- Perform research as required for new vendors, service parts, or product information
- Process payments and refunds for services rendered
- Walk customers through the entire process and be the main customer contact throughout life of service
- Act as liaison between customers and lab technicians

**REQUIRED SKILLS**:

- Fluent in English
- Self-motivator with a positive attitude
- High attention to detail
- Strong listening, comprehension, analytical and problem-solving skills
- Effective administrative, organizational and time-management skills
- Minimum typing WPM of 50
- Excellent oral and written communication skills
- Must be a team player committed to always meeting Customer Service Level Agreements
- Ability to multi-task effectively

**Job Types**: Full-time, Permanent

Healthcare available after 3 months.

Criminal background check required

**Job Types**: Full-time, Permanent

**Salary**: $16.00-$21.00 per hour

**Benefits**:

- Casual dress
- Company events
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Overtime

Supplemental pay types:

- Overtime pay



  • Vaughan, Canada Bass Pro Shops Full time

    **Summary**: Reporting to the Assistant General Manager (AGM), the Overnight Supervisor provides daily direction to the team members working the overnight shift within the retail store, to include: sales floor replenishment, merchandise presentation, seasonal resets, inventory management and price change execution. **Responsibilities**: - Delegates tasks...

  • Overnight Associate

    7 months ago


    Vaughan, Canada Walmart Canada Full time

    **Position Summary... **:To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing of merchandise all in a safe and clean environment. This Associate will function as part...

  • Overnight Associate

    6 months ago


    Vaughan, Canada Walmart Canada Full time

    **Position Summary... **:To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing of merchandise all in a safe and clean environment. This Associate will function as part...

  • Overnight Associate

    7 months ago


    Vaughan, Canada Walmart Canada Full time

    **Position Summary... **:To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing of merchandise all in a safe and clean environment. This Associate will function as part...

  • Dispatcher

    1 week ago


    Vaughan, Canada Gemstar Security Service Full time

    Our organization represents over 20 years experience in providing security solutions against vandalism, theft, physical aggression, personal safety concerns and parking control issues within commercial, industrial and residential markets. We understand and are capable of meeting the special needs and requirements of diverse environments. Our officers are...


  • Vaughan, Canada ONroute Full time

    11200 HWY 400 SOUTH, MAPLE, L6A 1S8 Working at ONroute means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. You have the chance to work in our busy and fast-paced plazas that feature our leading brands including Tim Hortons, Starbucks, Popeyes, Burger King, Wendy’s, Subway, New York Fries, and...


  • Vaughan, Canada RhynoCare Staffing Solutions Full time

    LOCAL CANDIDATES ONLYWe are currently looking for highly professional, experienced Registered Practical Nurses (RPNs) to work in a variety of long-term and acute care facilities in the Woodbridge area.This opportunity allows you to earn above-average wages with travel compensation and accommodation.Shifts would be early morning, afternoon, evening, and...


  • Vaughan, Canada RhynoCare Staffing Solutions Full time

    LOCAL CANDIDATES ONLYWe are currently looking for highly professional, experienced Registered Practical Nurses (RPNs) to work in a variety of long term and acute care facilities in the Maple area.This opportunity allows you to earn above-average wages with travel compensation and accommodation.Shifts would be early morning, afternoon, evening, overnight with...


  • Vaughan, Canada RhynoCare Staffing Solutions Full time

    We are seeking Registered Practical Nurses (RPNs) to start work as soon as possible in the Thornhill-area.Shifts would be early morning, afternoon, evening, overnight with consistent hours and a set schedule until further notice.ResponsibilitiesTo provide nursing care in accordance with established policy, physician’s orders, the resident plan of care, and...

  • Dispatcher

    7 months ago


    Vaughan, Canada Gemstar Security Service Full time

    Our organization represents over 20 years experience in providing security solutions against vandalism, theft, physical aggression, personal safety concerns and parking control issues within commercial, industrial and residential markets. We understand and are capable of meeting the special needs and requirements of diverse environments. Our officers are...


  • Vaughan, Ontario, Canada United Parcel Service of America, Inc Full time

    At United Parcel Service of America, Inc., we are seeking a highly skilled Logistics Coordinator to join our team.This is an exciting opportunity for individuals who are passionate about logistics and operations. As a Logistics Coordinator, you will play a critical role in ensuring the smooth flow of goods and services across the country.The primary...


  • Vaughan, Canada White Cap Full time

    A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving...

  • Service Coordinator

    1 week ago


    Vaughan, Canada Quality Tops & Kitchens LTD. Full time

    QTK Fine Cabinetry is a manufacturer of residential kitchens, vanities and other millwork. Since 1974 QTK has been fusing unique designs with innovative manufacturing to create almost limitless options for our customers. We are currently seeking a **Service Coordinator** who will report directly to the General Manager and will be responsible for Customer...

  • Service Coordinator

    6 days ago


    Vaughan, Canada Lisi Services Full time

    **Requirements**: - Answering all incoming phone calls - Managing and driving customer issue resolution - Reviewing completed service calls to ensure all descriptions, labour, parts, parking, and all other costs are accounted for and ensuring they all have been signed by the client, have all required documents attached so they are ready to be invoiced. -...

  • Service Coordinator

    7 months ago


    Vaughan, Canada Stage Windows & Doors Full time

    Grow with us as a Service Coordinator at Stage Windows & Doors! **Company Overview**: Stage Windows & Doors is a manufacturer of custom products tailored to meet client needs. With a facility located in Vaughan, we offer a variety of options and features that are designed to make our windows and doors ideal for the residential replacement and custom home...

  • Service Coordinator

    5 days ago


    Vaughan, Canada Quality Tops & Kitchens LTD. Full time

    QTK Fine Cabinetry is a manufacturer of residential kitchens, vanities and other millwork. Since 1974 QTK has been fusing unique designs with innovative manufacturing to create almost limitless options for our customers. We are currently seeking a **Service Coordinator** who will report directly to the General Manager and will be responsible for Customer...

  • Service Coordinator

    2 days ago


    Vaughan, Canada State Window Corporation Full time

    State Window Corporation is a PROFIT 500 manufacturing and construction company located in Vaughan, ON. Together, we manufacture, design and install window wall, curtain wall and railing systems for high rise condominiums. We are looking for individuals who are interested in thriving professionally at a rapidly growing company with an inclusive and engaging...

  • Practical Nurse

    4 weeks ago


    Vaughan, Ontario, Canada RhynoCare Staffing Solutions Full time

    Job Title: Practical Nurse - Evening and Overnight ShiftWe are seeking a highly skilled Registered Practical Nurse (RPN) to join our team at RhynoCare Staffing Solutions. This is an excellent opportunity to work in the Thornhill-area, providing top-notch nursing care to our residents.About the Role:Provide exceptional nursing care in accordance with...

  • Service Coordinator

    7 months ago


    Vaughan, Canada Stage Windows & Doors Full time

    Grow with us as a Service Coordinator at Stage Windows & Doors! **Company Overview**: - Stage Windows & Doors is a manufacturer of custom products tailored to meet client needs. - With a facility located in Vaughan, we offer a variety of options and features that are designed to make our windows and doors ideal for residential replacement and custom home...


  • Vaughan, Canada Egis Canada Ltd. Full time

    Are you ambitious and looking to make the right move in your career? Now is the perfect time to join Egis. Egis is experiencing substantial growth in North America, highlighted by our recent acquisition of McIntosh Perry—now made up of over 1,000 engineers, architects and planners across Canada and the USA. This strategic move underscores our commitment to...