Bilingual French Customer Service Representative

4 weeks ago


Etobicoke, Canada Randstad Canada Full time
Job Summary

Randstad Canada is seeking a highly motivated and customer-focused Bilingual French Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, navigating complex employee structures, and ensuring a smooth and positive client experience.

Key Responsibilities
  • Provide top-notch service to clients via inbound calls and emails
  • Support clients with platform navigation and plan details
  • Update customer accounts after transactions
  • Build strong relationships with clients
Requirements
  • Fluent bilingual (verbal) in English and French
  • Strong computer proficiency and attention to detail
  • Excellent communication skills in both languages
  • Call center experience and customer service background
What We Offer
  • Remote work opportunity with flexible hours
  • Competitive hourly rate
  • Opportunities for growth and development


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