Customer Technical Representative

3 weeks ago

Lachine, Canada Siemens Energy Full time

**Customer Technical Service Representative**

**A Snapshot of Your Day**

As a Customer Technical Service Representative for the Power Turbine portfolio, you will be responsible for the timely delivery of the work instructions and technical reports for the value stream. You will coordinate and host all aspects associated with any customer witness points that are required for the power turbine portfolio.

**How You’ll Make an Impact**
- Acknowledge project technical scope and confirm scope feasibility
- Produce the associated project Work Instruction Card and maintain the document until project execution is completed
- Coordinate and host all activities associated with customer witness points
- Generates associated R&O reports in a timely, efficient and clear manner
- Acquires and maintains an effective knowledge of the product to enable continued ability to perform the role
- Recommends strategies to increase Siemens-Energy profits and reduce TATs

**What You Bring**
- BSC in Enginnering **OR** CEGEP (Technical field) with 7 years equivalent experience **OR **HSLC with 10 years equivalent experience
- Ability to verify one’s work to prevent errors from occuring
- Ability to properly manage one’s time, cope with unexpected events and prioritise workload
- Customer interface experience
- Good command of Word, Excel and PowerPoint software.
- Very good knowledge of French
- Very good knowledge of English
- SAP knowledge will be considered an asset

**About the Team**

Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.

Within the Gas Service division our Montreal production team is responsible for assembling and repairing the gas turbines for the A65, A45 and A35 portfolios.

**Who is Siemens Energy?**

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 94,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

**Our Commitment to Diversity**

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

**Rewards/Benefits**
- Career growth and development opportunities
- Supportive work culture and a healthy work
- life balance
- Flexible work environment with flex hours, telecommuting and digital workspaces.
- Competitive total rewards package
- Flexible benefits and savings programs
- Rewarding vacation entitlement
- Parental leave
- Profit sharing
- Contribute to our social responsibility initiatives
- Diversity and inclusivity focused

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