Customer Technical Service Representative

3 weeks ago


Lachine, Canada Siemens Energy Full time

Experienced Professional

**JobTitle: Customer Technical Service Representative**

**Level:unionized position level - S13**

**ASnapshot of Your Day**

As a Customer Technical ServiceRepresentative for the Power Turbine portfolio, you will be responsible for the timely delivery of the work instructions and technicalreports for the value stream. You will coordinate and host all aspectsassociated with any customer witness points that are required for the powerturbine portfolio.

**HowYou’ll Make an Impact**
- Acknowledge project technical scope and confirm scope feasibility
- Produce the associated project Work Instruction Card and maintain the document until project execution is completed
- Coordinate and host all activities associated with customer witness points
- Generates associated R&O reports in a timely, efficient, and clear manner
- Acquires and maintains an effective knowledge of the product to enable continued ability to perform the role
- Recommends strategies to increase Siemens-Energy profits and reduce TATs

**What You Bring***
- BSC in Engineering**OR** CEGEP (Technical field) with 7 years equivalent experience **OR **HSLCwith 10 years equivalent experience
- Abilityto verify one’s work to prevent errors from occurring
- Abilityto properly manage one’s time, cope with unexpected events and prioritizeworkload
- Customerinterface experience
- Goodcommand of Word, Excel and PowerPoint software.
- Very goodknowledge of French
- Very goodknowledge of English
- SAPknowledge will be considered an asset

**About the Team**

Inour Industrial Applications division, we offer comprehensive digitalportfolio solutions in the oil and gas sector and other process industries comprisingrotating equipment, electrification, and solutions for Subsea business. Ourcustomers are supported with sustainable and mission-critical products,solutions, and services.

**Who is Siemens Energy?**

AtSiemens Energy, we are more than just an energy technology company. We meet thegrowing energy demand across 90+ countries while ensuring our climate isprotected. With more than 92,000 dedicated employees, we not only generateelectricity for over 16% of the global community, but we’re also using ourtechnology to help protect people and the environment.

Ourglobal team is committed to making sustainable, reliable, and affordable energya reality by pushing the boundaries of what is possible. We uphold a 150-yearlegacy of innovation that encourages our search for people who will support ourfocus on decarbonization, new technologies, and energy transformation.

**OurCommitment to Diversity**

Luckyfor us, we are not all the same. Through diversity we generate power. We run oninclusion and our combined creative energy is fueled by over 130 nationalities.Siemens Energy celebrates character - no matter what ethnic background, gender,age, religion, identity, or disability. We energize society, all of society,and we do not discriminate based on our differences.



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