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Operational Excellence Intern/co-op

2 months ago

Toronto, Canada TD Bank Full time

**Role Type**:
Internship/Co-op

**Work Term**:
Winter/Term 2

**Work Location**:
Canada

**Hours**:
37.5

**Pay Details**:
Business Banking Operations plays a critical role in supporting our client facing business lines and internal partners across a multitude of operational functions across Business Banking. We are focused on achieving the Business Banking “Quest” by seeking ways to deliver value faster, modernize our operations and enhance the colleague experience.

Reporting to the Senior Manager, Operational Excellence, the Operational Excellence Intern/Co-op student will:

- Contribute to the refinement of the Business Banking Operations Strategy and on-going monitoring activities.
- Support delivery of strategy enablers required to mature the Business Banking Operations
- Work with leaders on the Business Banking Operations team to establish and update team overview homepages.
- Participate in process improvement conversations to help discover and socialize optimization enhancements to existing process and tools.
- Contribute to the continuous improvement nature of the Business Banking Operations team through timely feedback, knowledge sharing and collaborating with other team members.
- Contribute to a fair, positive and equitable environment that supports a diverse workforce

**Requirements**:

- Currently enrolled in an **undergraduate degree **in Finance, Accounting, Analytics, Data, Business/Commerce or related field
- Must be enrolled in an undergraduate degree with the intent of going back to school at the start of your work term
- Solid interpersonal, communication, presentation and facilitation skills
- Strong organizational skills with the ability to work in a fast-paced environment and manage multiple deadlines and priorities
- Ability to negotiate, influence and collaborate to build successful relationships
- Ability to effectively work in teams with multiple stakeholders and to influence and align others
- Excellent analytical skills in assessing risk, issues and challenging the status quo
- Understanding of Lean Six Sigma and process optimization fundamentals would be an asset

Additional Information
- Must be available for a 4 month work term (January 6, 2025 - April 25, 2025)
- Please submit a cover letter, resume and your most recent academic transcript

**Who We Are**

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing - and so will you.

**Our Total Rewards Package**

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

**Additional Information**:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

**Colleague Development**
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we’re committed to helping you identify opportunities that support your goals.

**Training & Onboar