Clinical Director

2 months ago

Toronto, Canada FACET Dermatology Full time

**About Us**

FACET Dermatology, founded by Dr. Geeta Yadav, is a patient-centered dermatology clinic in Toronto. We combine expert medical care with cutting-edge cosmetic treatments, creating a modern space designed to enhance both patient experience and results. At FACET, we specialize in managing complex skin conditions like eczema, psoriasis, and skin cancer, with a particular focus on skin of color. Our commitment extends beyond medical dermatology to include cosmetic procedures like injectables, energy-based treatments, and laser hair removal. We believe dermatology is a growing and complex field, requiring a high level of expertise, innovation, and patient care.We're on a mission to set new standards in both medical and cosmetic dermatology.

Reporting to the CEO (Medical Director), this newly created role is responsible for leading the operations and growth of FACET’s newly expanded dermatology clinic in Toronto’s Beaches neighborhood. Critical to our ongoing success and growth, the Clinic Director will play a key role in FACET’s evolution by establishing processes and operating norms that support and advance quality patient care and good quality of life for staff and physicians alike.

**About You**

You may or may not have direct experience in the health or aesthetics industries, but what truly matters to us is who you are and what you've accomplished. We’re confident we can teach you the nuances of dermatology.

You’re a proven leader, known for empowering your team and fostering their development. Your track record of success speaks for itself, and now you're seeking a challenge that will allow you to grow in a new field. You understand how to optimize clinic operations to enhance both efficiency and patient experience, and you’re comfortable leveraging technology to drive improvements and streamline processes.

As a proactive leader, your bias for action can push boundaries, but you've learned how to balance that with inclusivity, ensuring your team feels heard and valued. You’re a strong communicator who can confidently interact with a diverse range of stakeholders—whether it's providing developmental feedback to your team, educating physicians on operational processes, working closely with leadership peers, or resolving patient issues.

While you enjoy strategic, big-picture thinking, you’re equally excited to get into the details alongside your team. You bring strong attention to detail and are passionate about understanding how things work on a granular level.

At your core, you're an optimist with low ego, focused on the team’s success over individual recognition. And just like the rest of us at FACET, you’ve got a bit of that quirky edge—the kind of energy that helps drive real change and big achievements.

**General Responsibilities**
- Oversee day-to-day clinic operations (~10 staff) to ensure efficiency and smooth workflow.
- Empower team success by removing performance barriers and providing support.
- Set clear expectations, hold team members accountable, and drive results.
- Recruit, hire, train, and develop staff to foster growth and clinic excellence.
- Offer timely feedback and coaching to improve performance and nurture top talent.
- Collaborate with leadership on cross-enterprise projects supporting FACET’s growth.
- Cultivate a culture of service excellence and patient satisfaction.
- Optimize clinic operations by refining existing processes or implementing new ones.
- Lead patient escalations, resolving challenging situations professionally.

**Next Steps**

If this is resonating with you, and you’re ready to join our leadership team

Pay: From $80,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Company events
- Paid time off
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Master's Degree (preferred)

Work Location: In person

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