Operations Manager

4 days ago

Lindsay, Canada Dyson Alarm Tech Systems Full time

Dyson Alarm Tech is seeking a Technician Supervisor/ Operations Manager. This is a full time position and will provide a health spending account.

In this position, you will work under/ in conjunction with the owner to oversee ongoing projects and technicians from the office. The position may entail going to jobsites as needed. Experience with fire alarms and / or security alarms and CCTV is mandatory. Having an electrical background is an asset. Your main duties will include:
DUTIES
- Supervising a team of employees and providing guidance and support.
- Monitoring and ensuring that all operations are running smoothly and efficiently.
- Implementing and enforcing company policies and procedures.
- Analyzing operational data to identify areas for improvement and implementing necessary changes
- Providing exceptional customer service to clients and addressing any concerns or inquiries
- Completing detailed project schedules and budget allocations, while monitoring and reporting on a project's overall status.
- Identify and secure sub-contractors to assist in the completion of the project as necessary.
- Organize installation dates with the client and schedule appropriate staff.
- Review work orders completed by technicians and initiate invoicing with accounts receivable.
- Review inspection reports and ensure their accuracy/completion.
- Allocate work to team members while reviewing project completion in relation to timelines.
- Plan and control budget and expenditures.
- Plan, organize, direct, control and evaluate daily operations.
- Order stock, parts for projects.
- Update and oversee price lists and inventory.

QUALIFICATIONS

To be successful in this role, you should possess the following qualifications:

- Strong leadership skills with the ability to effectively manage a team.
- Excellent communication skills, both verbal and written
- Proficiency in using computer systems and software, including Word, Excel and Outlook.
- Ability to work extra hours to ensure a successful project as required.
- Be able to build and maintain strong positive relationships and work culture.
- Be proactive, able to think on your feet and have exceptional problem solving skills.
- Exceptional organizational skills.
- Experience as a fire alarm technician, security alarm technician or electrician.
- Ability to learn computer programs quickly.
- Experience as a supervisor / manager / team leader.
- CFAA certification or recent experience in fire protection field

We offer competitive compensation, health spending account and bonuses. If you are a motivated individual with strong leadership skills and a passion for operational excellence, we would love to hear from you.

**Job Types**: Full-time, Permanent

**Benefits**:

- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- On call
- Overtime
- Weekends as needed

Supplemental pay types:

- Overtime pay

Work Location: In person

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