Refugee Settlement Coordinator

2 weeks ago

Toronto, Canada Catholic Crosscultural Services Full time

**Job Description**:
**JOB POSTING**

**Refugee Settlement Coordinator**

**(Full-Time Contract until March 31st, 2024 possibility for extension)**

Catholic Crosscultural Services (CCS) is a settlement agency providing a wide range of services to immigrants and refugees regardless of race, religion or status.

We are** **searching for a full-time Refugee Settlement Coordinator to facilitate effective and timely wrap around case management model for resettled refugees. This is a key centralized role to provide coordinated support for refugees resettling in Canada from various regions in the world and works from established off-site locations within the community.

Why join us?

We ensure our employees are reflective of the diverse clientele that we serve. We thrive on supporting our community, performing meaningful work, learning from our colleagues, making a difference and having fun

What do we offer?

We offer competitive compensation, comprehensive dental and health packages, paid sick time, learning and development opportunities, employee recognition programs, and a great workplace culture.
- What you will be doing:
- Act as the resource lead for settlement workers directly supporting refugees and a connection point for all others involved to ensure early access to relevant and culturally informed services.
- Organize and deliver relevant weekly activities and information sessions for refugees
- Hold ongoing support group sessions ( for Refugee Women, Youth, LGBTQ+, etc) and host ongoing social drop-ins to share their experience with services, challenges and successes
- Draft monthly analysis of needs, trends and gaps, document promising practices and solicit feedback and recommendations from both frontline and refugees on a quarterly basis
- Support the team to organize and deliver activities that address the refugees’ needs
- Streamline connections and referrals to other available resources in the community for refugees.
- Assist Program Manager, Settlement Services in in the implementation of evaluation measures on program effectiveness and recommend program improvement and refinement;
- Assist Program Manager, Settlement Services in monitoring day-to-day program budget, expenditures and purchases
- Support Program Manager, Settlement Services in site management coverage at Scarborough locations including 55 TCC, SIP & Cedarbrae
- Work closely with volunteer coordinator to support, training and involvement of volunteers in various ongoing activities targeting refugees to create space for sharing and learning while connecting with others in various in-person, online and hybrid formats.
- Develop and implement community outreach plans to promote CCS programs and services
- Participate in regular program, team and regional meetings
- Prepare and submit statistical and progress reports to supervisor as required
- Other related duties as required

**What are we looking for?**
- Social Work degree or Social Service Worker diploma from recognized institution or equivalent combination of training and work experience in Human Services field
- Must have minimum of two years’ work experience delivering settlement services for refugees
- Knowledge, understanding and sensitivity to issues affecting immigrant and refugee communities
- Demonstrated commitment to client-centred services delivery and case management
- Demonstrated knowledge of available community resources and services
- Ability to work effectively in partnership with other service providers
- Demonstrated cross-cultural communication skills with clients, other agencies and the public
- Demonstrated ability to work productively both in a team setting as well as independently
- Highly developed organizational skills, ability to multi-task while maintaining a high level of accuracy in data collection and reporting
- Thorough understanding of data analysis and presentation
- Highly competent and engaging public speaker with keen ability to tailor content to audience
- Experience using MS Office, Survey and design tools, database software and internet search engines
- Excellent oral and written communication skills in English
- Written and verbal fluency in a second language relevant to the communities served
- Ability to work flexible hours, including evenings and weekends
- Driver’s license and access to a vehicle is an asset

**Location**:Scarborough, ON

**Compensation**:$30.71 to $34.19 based on experience

**Hours of work**: 35 hours per week, including evenings, weekends and occasional overtime as required

**Application Deadline**: August 17, 2023.

**We strongly encourage all those who are interested to apply, even if they do not meet every requirement

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