Talent Acquisition Program Manager

3 weeks ago

Remote, Canada The Salvation Army Full time

**About The Salvation Army**

**Mission Statement**

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

**Vision Statement**

We are an innovative partner, mobilized to share hope wherever there is hardship, building communities that are just and know the love of Jesus.

**Core Values**

The Salvation Army Canada and Bermuda has four core values:
**Hope**:We give hope through the power of the gospel of Jesus Christ.
**Service**:We reach out to support others without discrimination.
**Dignity**: We respect and value each other, recognizing everyone’s worth.
**Stewardship**:We responsibly manage the resources entrusted to us.

**About the Position**

The Human Relations function is committed to creating a work environment where people experience:

- Meaningful work;
- A sense of hope and optimism;
- An environment of trust; and
- Inspired results.

Reporting to the Director, Talent Acquisition, the incumbent serves the mission by building the recruitment and onboarding capabilities across the Territory to ensure the achievement of Territory staffing requirements through the development of processes, creation of tools, resources, and training to ensure consistent experience throughout the organization. This position provides ongoing support, through a deep understanding of processes, to continually update, troubleshoot and modernize The Salvation Army (TSA) ways of working.

**KEY RESPONSIBILITIES**:
**Talent Acquisition Strategy Development & Delivery**
- In partnership with the Director, define the strategic objectives for the Talent Acquisition team to support the achievement of TSA’s overall strategy and priorities.
- In partnership with the Director and Talent Acquisition managers, create & build strategy-aligned hiring principles, tools, technology and resources (interview scorecards, posting templates, employee referral program, etc.) to build capacity such that TSA consistently attracts, hires and effectively orients the highest quality staff possible.
- Continuously manage the design, development and delivery of talent acquisition programs and providing recommendations regularly
- Participate in the creation of talent acquisition key performance indicators & evaluate the effectiveness of programs by tracking KPIs and recruitment data and identifying areas for improvement.
- Works with the Talent Acquisition Managers to develop an effective strategy to attract and recruit for “hard-to-fill” roles.
- In collaboration with Talent Acquisition team, design and communicate innovative sourcing and recruitment marketing strategies relevant to different hiring populations and geographies, and establishing key strategic partnerships with online job sites such as Indeed, LinkedIn, Charity Village, etc.
- Collaborate with the HR team to enhance employer branding, employee value proposition, and recruitment marketing initiatives Identify targeted approach and guidelines for engaging external recruitment support, including a vendor management strategy and developing a roster of preferred vendors based on geography and industry. Be the point person for contract negotiations and establish performance SLAs to drive quality.
- Develop, implement and respond to Voice of the Customer engagement loops to continuously identify and lead ongoing process enhancement requirements.
- Identify and present relevant and impactful recruitment and staffing metrics to operational leaders to communicate progress against objectives.

***Onboarding & Orientation Strategy Development & Delivery**
- Lead the design, development and delivery of onboarding and orientation programs.
- Create a modern, engaging, effective and customizable onboarding and orientation program, providing a seamless experience that inspires and promotes mission connection, personal belonging, organizational loyalty and retention.
- Provide expert guidance and training to TSA hiring managers to ensure the effective onboarding of new hires.
- Test and monitor the effectiveness of onboarding program components, making required changes and enhancements as needed.

**QUALIFICATIONS AND EDUCATION REQUIREMENTS**:

- Completion of a College or University bachelor’s degree in Human Resources, Business, Psychology or related field
- RPR or CHRP/CHRL designation
- Specialized training and/or certification in talent acquistion, organization design and/or workforce planning is an asset
- Project management training or equivalent project management experience
- Alternative combinations of education and experience may be considered.
- Minimum of 7 years of prior related experience in talent acquisition with a minimum of 3 years’ experience in leading a Talent Acquisition function
- Minimum 3 years’ experience managing enterprise-wide projects.
- Good working knowledge of Workday HCM, particularly the Recruitment & Onboarding modules
- Experience in the Not-for-Profit sector

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