Shift Coordinator

4 months ago

Chilliwack, Canada Burger King | Soul Foods Group Full time

The Shift Coordinator (SC) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. The SC supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The SC operates under the direction of the RGM and directly manages a shift of Crew Members.

**Responsibilities**:

- PROFITABILITY_
- Follows all cash control and security procedures (e.g. safe counting, cash drawers)
- Maintains inventory by performing Daily and Weekly inventory inspections
- Receives inventory truck orders
- GUEST_
- Motivates and directs Crew Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
- PEOPLE_
- Provides coaching and feedback to Crew Members to increase the restaurant team’s capabilities and raise restaurant performance
- OPERATIONS_
- Sets an example for Crew Members by working hard to implement shift plan and drive operational results
- Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
- Motivates Crew Members during shift on each of the workstations
- Reviews restaurant results to identify successes and areas for improvement
- Ensures that restaurant upholds operational and brand standards
- Performs duties of the Crew Member when necessary

**REQUIREMENTS**:

- High School Diploma or GED required, 2 years of college preferred
- 1-2 years of previous quick service restaurant experience
- Demonstrated understanding of guest service principles
- Available to work evenings, weekends and holidays
- Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant

GREAT FOOD COMES FIRST

Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.

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