Account Manager
3 days ago
**About the Role**
The Inside Sales will grow sales and increase company profits by cultivating current customers and recruiting new customers. The Inside Sales will increase profitability by promoting products, providing technical support and conducting training to new and repeat customers within an assigned territory. They are expected maintain an extensive field presence and actively seek new sales opportunities with clients in their assigned area.
**Responsibilities**
**Strategic Sales**
- Promote HSE through the exercising of sound and ethical business practices as related to the customers and the public
- Gather competitive information and other market information regularly while interacting cooperatively with other members of the sales team
- Identify business opportunities with new customers.
- Answer client queries and identify new business opportunities among existing customers
- Develop trusted advisor relationships with key accounts and customer stakeholders
- Work with Branch Managers to negotiate contracts and close agreements to maximize profits
**Reporting and Monitoring**
- Monitor operations in their area to ensure that client needs are being appropriately met and that all corporate policies and procedures are being adhered to
- Clearly communicate the progress of monthly/quarterly initiatives to internal stakeholders
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with Calgary sales team to identify and grow opportunities within territory
- Prepare and present quotations
**Education and Certifications**
- BA/BS degree in Business Administration, Sales or relevant field
**Experience**
- 5 years or more working as an Inside Sales, Account Manager, Key Account Manager, Sales Account Manager or relevant role
- Solid expertise with CRM software and MS Office
- Solid expertise in Midstream and Industrial Sales
- Proven ability to juggle multiple accounts management projects at a time while maintaining sharp attention to detail
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
**Personal Characteristics**
- Trustworthy - Earns and deserves the trust of customers and colleagues
- Service-Oriented - Ready to go the extra mile for their clients. Deeply understands the goals, drivers and needs of others
- Problem Solver - Hustles to find a solution; willing to roll up their sleeves to get the job done
- A Closer - Knows when to ask for the business; isn’t afraid to discuss value or money
- Fact-based - Based in reality; knows that “hope is not a strategy”
- Rapport and trust should be core values when it comes to managing accounts
- Passionate about what they doing and believe they can make a difference
**Other Details**
This job posting communicates the top priorities for success and does not reflect the entire role; a complete job description will be provided to those in the final interview process.
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