Customer Service Advisor

2 weeks ago

Regina, Canada Capital Auto Mall Full time

Company:
Universal Collision Center (Regina)

At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.

Universal Collision Centre has a fantastic opportunity for an outgoing and passionate individual. We need a Customer Service Advisor (Automotive) - could this opportunity be the one for you?

With the goal of providing exceptional customer service, this role is responsible for providing support to Universal customers in the body shop. Join us in creating a friendly and dynamic atmosphere for our customers and colleagues

The Job:
- Process claims and work orders, prepare correspondence, and fulfill customer needs to ensure the highest level of satisfaction- Offer an efficient, courteous, professional experience for our customers, while being adaptable to their needs- Communicate with insurance companies on a regular basis regarding coverages, deductibles, etc.- Manage and maintain body shop rental fleet including billings to the insurance company- Book appointments for both repairs and estimates, with a good understanding of the insurance process- Explain completed repairs to the customer- Collect payment owed to Universal or to insurance companies

The Qualifications:
- Minimum 2 years’ experience in customer service- Experience in a body shop environment would be a definite asset- Friendly, empathetic, and dynamic; attentive and able to build a relationship of trust with the client- Excellent communication, interpersonal, and organizational skills- Sound decision-making and problem-solving abilities- Ability to prioritize and maintain professionalism during high-volume periods- Self-motived with the ability to work collaboratively in a team environment- Working knowledge of body shop software such as Mitchell is an asset- Valid driver’s license with a clean driving record

Our organization stands out among the rest - we truly value our people and their contributions. We offer challenging, meaningful work in a dynamic environment, exceptional leadership and mentorship opportunities, and the support to succeed. We are a passionate group, and our growth plan will result in continuous advancement opportunities. Join us and ignite your career

Capital Automotive Group offers competitive total compensation, work that is challenging and meaningful, an engaging and collaborative work culture, performance recognition and room for growth opportunities. We are an automotive dealership group with multiple locations in both Canada and the United States. Our organization allows us to serve a diverse customer base across all locations providing a variety of automotive services to customers with new and pre-owned vehicles, financing, leasing, service and repair, and parts. Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.

Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.

  • Service Advisor

    4 weeks ago

    Regina, Canada Inland Truck & Equipment Full time

    **DRIVE YOUR CAREER WITH INLAND** - Inland Truck & Equipment is an industry-leader in the heavy-duty truck & equipment sales, service and parts marketplace. As a rapidly growing company with over 1700 employees across 44 locations in North America, Inland offers exciting employment opportunities that can help you drive your future!This position is located at...

  • Service Advisor

    4 weeks ago

    Regina, Canada Inland Truck & Equipment Full time

    **DRIVE YOUR CAREER WITH INLAND** - Inland Truck & Equipment is an industry-leader in the heavy-duty truck & equipment sales, service and parts marketplace. As a rapidly growing company with over 1600 employees across 40 locations in North America, Inland offers exciting employment opportunities that can help you drive your future!This position is located at...

  • Service Advisor/scheduler

    2 weeks ago

    Regina, Canada Warner Industries Full time

    Warner Industries Group of Companies, a leader in the Commercial Truck, Trailer, and Bus industries, is seeking a hard-working, loyal, and dependable Service Advisor/Scheduler to join our Regina Trailer Service Team. With 42 years of experience, Warner Industries is dedicated to providing exceptional customer service and maintaining a strong presence in the...

  • Customer Repair Advisor

    1 week ago

    Regina, Canada Capital Auto Mall Full time

    Company: 102150879 Saskatchewan Ltd./DBA Crestview Chrysler Dodge Jeep Ram Crestview Chrysler is looking for a hard-working, passionate, and determined Customer Repair Advisor! The Customer Repair Advisor works with the customer, insurance adjuster and the Technicians to repair vehicles ensuring an exceptional customer experience. **The Job**: - Maintain...

  • Customer Support Advisor

    3 weeks ago

    Regina, Canada Brandt Full time

    Brandt is currently seeking a Customer Support Advisor for our Southern Saskatchewan Material Handling customers, working out of our Regina location.The  Customer Support Advisor is responsible for promoting and selling Brandt Forklift based parts and service as well as providing after sales support to existing and new customers. Duties &...

  • Service Advisor Supervisor Canadian Tire North

    4 weeks ago

    Regina, Canada Canadian Tire Corporation Ltd Full time

    Canadian Tire Service Centre serves all makes and models within the city of Regina and surrounding community, resulting in a high traffic, diverse shop. We are looking for a full time Service Advisor Supervisor to join our team. If you are a highly organized, professional individual who is passionate about cars and people, this is the career for you! Your...

  • Service Advisor

    4 weeks ago

    Regina, Canada Capital Ford Lincoln Inc. Full time

    Company:Capital Ford Lincoln Inc.Capital Ford Lincoln Regina has a permanent full-time position open for a Service Advisor!The Service Advisor acts as the go-between for Service Technicians and customers facilitating a transparent and seamless customer experience.Job Responsibilities:Greet customers in a friendly manner when they arriveDetermine vehicle...

  • Service Advisor

    4 weeks ago

    Regina, Canada Capital Auto Mall Full time

    Company: Capital Ford Lincoln Inc. Capital Ford Lincoln Regina has a permanent full-time position open for a Service Advisor! The Service Advisor acts as the go-between for Service Technicians and customers facilitating a transparent and seamless customer experience. Job Responsibilities: - Greet customers in a friendly manner when they arrive -...

  • Service Advisor

    1 week ago

    Regina, Canada Capital Auto Mall Full time

    Company: 102150881 Saskatchewan Ltd./DBA Titan Automotive Group **Are you ready to rev up your career in the fast lane of automotive service excellence? Buckle up and join our team as a Service Advisor!** **Purpose**: We're on the lookout for a dynamic individual who eats, sleeps, and breathes customer service. As a Service Advisor, you'll be the driving...

  • Service Advisor

    4 weeks ago

    Regina, Canada Capital Auto Mall Full time

    Company: 102150881 Saskatchewan Ltd./DBA Titan Automotive Group **Are you ready to rev up your career in the fast lane of automotive service excellence? Buckle up and join our team at Titan Automotive as a Service Advisor!** **Purpose**: We're on the lookout for a dynamic individual who eats, sleeps, and breathes customer service. As a Service Advisor,...

  • Jr.service Advisor

    4 days ago

    Regina, Canada Young's Equipment Inc. Full time

    **Company Profile: Young’s Equipment Inc., Southern Saskatchewan’s largest Case IH agricultural equipment dealer is looking for a full-time Jr. Service Advisor to join our team in Regina. We focus on delivering exceptional customer service to a thriving agricultural community across our nine locations. Well-established and family owned, Young’s...

  • Quick Lane Service Advisor

    4 weeks ago

    Regina, Canada Capital Auto Mall Full time

    Company: Capital Ford Lincoln Inc. Capital Ford Lincoln Regina has a permanent full-time position open for a Quick Lane Advisor! The Quick Lane Advisor creates oil change, preventative maintenance, and minor repair work orders in a fast paced work environment. Job Responsibilities: - Greet customers in a friendly manner when they arrive in our Quick...

  • Glass Shop Advisor

    1 week ago

    Regina, Canada Capital Auto Mall Full time

    Company: Capital Ford Lincoln Inc. At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and...

  • Outside Parts

    3 weeks ago

    Regina, Canada Brandt Full time

    Brandt is currently seeking an Outside Parts & Service Advisor for our Regina Peterbilt location. This position is responsible for promoting and selling heavy-duty transportation truck and trailer parts and service as well as providing after sales support to existing and new customers. DUTIES & RESPONSIBILITIES Keeping customers current on new products...

  • Heavy Duty Outside Parts

    4 days ago

    Regina, Canada Brandt Full time

    Brandt is currently seeking a Heavy Duty Outside Parts & Service Advisor for our Regina Peterbilt location. This position is responsible for promoting and selling heavy-duty transportation truck and trailer parts and service as well as providing after sales support to existing and new customers. Duties & Responsibilities - Keeping customers current on new...

  • Leisure Travel Advisor

    4 weeks ago

    Regina, Canada Direct Travel Full time

    Leisure Travel Advisor - Regina, SK- Embark on the next step in your career journey with Direct Travel!- As key members of the Vision Travel team, Leisure Travel Advisor will be responsible for the successful completion of leisure travel arrangements for Vision Travel clients. This role will work closely with Leisure Travel team members within the Regina, SK...

  • Quality Control Advisor

    1 week ago

    Regina, Canada Capital Auto Mall Full time

    Company: Universal Collision Center Inc. **Universal Collision Center in Regina is looking for a full time Quality Control Advisor to join our growing team!** **The Quality Control Advisor plans, co-ordinates, and directs the collision center's q**uality control efforts, ensuring that repairs to customers’ cars have been completed correctly and that...

  • Auto Insurance Advisor

    1 week ago

    Regina, Canada Westland Insurance Ltd. Full time

    We’re searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Auto Insurance Advisor in Regina, SK at our Victoria Square office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are...

  • Insurance Advisor, Auto

    4 weeks ago

    Regina, Canada Westland Insurance Ltd. Full time

    We’re searching for an Insurance Advisor, Auto. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor In Regina, SK at our Victoria Ave office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are...

  • Financial Advisor

    4 weeks ago

    Regina, Canada Royal Bank of Canada Full time

    **Job Summary** As an RBC Financial Advisor, you attract, nurture, and grow relationships with our high-value personal and small business clients by adding value in the moments that matter to them. You provide your clients with proactive, professional advice and collaborate with RBC partners to help clients with their goals and key life events. As an expert...