Exam Coordinator

2 weeks ago

Waterloo, Canada Wilfrid Laurier University Full time

**Date**:Jan 17, 2023

**Location**: Waterloo, CA

**Company**:Wilfrid Laurier University

**Department**: Office of the VP Teaching&Learning

**Job Type**: Limited Term

**Full-time/Part-time**: Full Time (>=1249 hrs/year)

**Campus**: Waterloo

**Reports to**:Manager, Accommodation Support Services

**Employee Group**: WLUSA

**Application Deadline**:January 25, 2023

**Requisition ID**:5214

Wilfrid Laurier University is a leading multi-campus university that excels at educating with purpose. Through its exceptional employees, students, researchers, leaders, and educators, Laurier has built a reputation as a world-class institution known for its rich student experience, academic excellence, and global impact. With a commitment to Indigenization and commitment to equity, diversity, inclusion, Laurier’s thriving community has a place for everyone.

Laurier has more than 19,000 students and 2,100 faculty and staff across campuses in Waterloo and Brantford, as well locations in Kitchener and Milton. The university is committed to providing an inclusive workplace, a flexible work policy and employing a workforce that is reflective of local and national demographics. Our locations are situated on the traditional territories of the Neutral, Anishnawbe, and Haudenosaunee peoples. We recognize the unique heritages of Indigenous peoples and support their intentions to preserve and express their distinctive Indigenous cultures, histories, and knowledge through academic programming and co-curricular activities. Laurier’s Centre for Indigegogy is one example of how Laurier honours Indigenous knowledge.

**Position Summary**:
Reporting to the Manager, Accommodation Support Services, and working under the day-to-day supervision of the Exam Supervisor, the Examination Coordinator supports the coordination of in-class and online tests, mid-terms, deferred and final examinations written by students registered with the Accessible Learning Centre with approved accommodations on the Waterloo campus.

Duties include coordinating all test and exam bookings, supporting proctors, acquiring specialized equipment and technology, booking rooms, and utilizing technology for virtual proctoring to support the facilitation of tests and exams. In the execution of these responsibilities, the incumbent will maintain close communication with all Accessible Learning Centre staff, the Examinations staff with the Registrar’s Office, faculty and staff. This position is responsible for managing multiple demands and priorities while responding to a high volume of specialized exam requests from students with documented disabilities.

**Accountabilities**:
**Exam Coordination and Planning**
- Responsible for coordinating tests, midterms and final examinations for students registered with the Accessible Learning Centre including scheduling, acquiring specialized equipment and technology, requesting and coordinating staff, booking rooms, and utilizing technology for virtual proctoring.
- Responsible for logístical aspects of facilitating accommodated exams such as preparing exams (formatting, printing, and packaging), processing exams, and delivering completed exams.
- Must ensure that student accommodation plans are followed in the examination with a a high degree of accuracy. Failure to successfully implement an exam accommodation could significantly impact on the student’s access to the exam and their academic success, cause concerns about academic integrity, or lead to human rights complaints.
- Respond to and arrange last-minute exam accommodation requests.
- Schedule students’ exams and accommodations with acute attention to numerous details, including an in-depth knowledge of testing area locations and their features.
- In-depth knowledge of processes required for in-person and online exams so that students’ accommodation requests are upheld.
- Maintain accurate records and track multiple administration and proctoring details of tests and exams. In consultation with the Exam Supervisor, respond to escalated situations by identifying and implementing resolutions.
- Reporting to the Manager, Accommodation Support Services and Associate Registrar, Examinations and Scheduling, any exam irregularities (academic misconduct) through a written report submission.
- Package and format exams/tests in strict accordance accommodation requirements, coordinating this effort with Invigilation Assistants, and at times, the ALC transcription technologists
- Support Invigilation Assistants, work-study students, proctors and others to perform the tasks involved with preparing exams, facilitating exams, as well as processing and delivering completed exams. This function includes liaising with Distribution Services and other university departments to organize the receipt and return of completed exams.

**Advising and Training**
- Respond to regular and complex inquiries from students and faculty. Use the ALC’s client management system for responding

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