Instructional Support Coordinator

1 month ago

Waterloo, Canada University of Waterloo Full time

Overview:
**Term: 2 years.**

This position provides a broad range of instructional support to the Department of Statistics and Actuarial Science (SAS). It also provides leadership and continuity across academic terms within SAS courses. The primary responsibility of the Instructional Support Coordinator (ISC) is the coordination of administrative matters and the management of Teaching Assistants (TA’s) for large and medium sized SAS courses in consultation with faculty members teaching those courses. The details of the support and leadership provided by the ISC vary based on the needs of a specific course and faculty member, the needs of a particular course team, and the level of the ISC. The Instructional Support Coordinator will be accountable to the various Academic Associate Chair’s in SAS and take functional direction from the faculty members responsible for the courses they support. The administrative aspects that an ISC manages, include providing advice to instructors regarding course specific practice and university/faculty policies and procedures, managing Teaching Assistants coordinating course operation activities, and maintaining course information repositories and archives. Except for the entry level ISC role, ISC’s take an important role in teaching SAS courses.

**Responsibilities**:
Course Operations and management of a large team of TA’s
- Coordination and management of Policy 30 (Employment of Graduate Student Teaching Assistants) issues.
- Determine the marking and day-to-day needs required to support the delivery of a particular course.
- Ensure the TA’s have the required resources to support the course
- Schedule, organize and attend marking meetings
- Handle informal requests for grade revisions/appeals
- Assist in the investigation of potential academic integrity offences
- Coordination/delivery of TA training and info sessions
- Management and creation of online resources for TA’s
- Support the process of creating and delivering tests for multi-sectioned courses
- Allocate employees for proctoring exams
- Schedule and supervise TAs in the SAS Tutorial Centre
- Management of TA contracts
- Coordinate and manage TA office hours and monitor TA’s workload
- Ensure TA’s are compliant with University health and safety regulations
- Assist in the process of TA evaluations
- Provide regular updates to the instructor/course author about TA’s progress
- In consultation with Faculty and Associate Chairs, manage interpersonal issues arising between TA’s and students

Faculty Teaching Support and Student Academic Support
- Provide first level of support to department members regarding various University of Waterloo’s Learning Management Systems (LMS).
- Proactively communicate and work with faculty teaching in the upcoming term. The ISC reviews these bookings to ensure they work with available course resources. e.g., the number of instructors, assign TA’s, available proctors from the Faculty proctoring pool)
- Support the textbook ordering, as needed
- Provides new faculty orientation and resources to support the use of the LMS
- Involved in various department projects which support faculty
- Respond promptly and professionally to student concerns
- Handle requests for exceptions (e.g., illness, death in family)
- Inform the Associate Chairs of changes/trends in student support issues; suggest improvements to the student support system
- Point of contact for the department for coordinating accessibility issues
- Provide academic advising to undergraduate students within SAS and participate in advising events

Manage grading activities associated with one or more courses
- Distribute solution sets and marking schemes for assignments and exams
- Organize and/or supervise the printing and marking of assignments which may include leading marking meetings and arranging rooms
- Generate, maintain, and archive mark lists
- Compute final grades according to instructors’ guidelines
- Assist in grading of exams and assignments
- Manage the grade appeal/revision process
- Submit final grades to Quest
- Post solution sets and grades, as required
- Provide setup and support for assignment submission/marking systems

Technology and Online Pedagogy
- Identify and understand current/available technologies in online education
- Understand the function and set up of a particular course within the University of Waterloo’s Learning Management System (LMS).
- Effectively design course administrative setup to facilitate the smooth operation and delivery of a large course
- Liaise with campus partners regarding issues with the LMS and other educational technology software platforms and systems (e.g., Odyssey, Crowdmark, Akindi, and iClickers)
- Assist with use of technology in classrooms
- Management of historical course content
- Maintain Graduate database records as it pertains to TA’s

Provide course instruction services
- Prepare instructional material according to guidelines set out

  • Coordinator, Fitness

    1 month ago

    Waterloo, Canada Wilfrid Laurier University Full time

    **Date**:Apr 27, 2023 **Location**: Waterloo, CA **Company**:Wilfrid Laurier University **Department**: Athletics and Recreation **Job Type**: Continuing **Full-time/Part-time**: Full Time (>=1249 hrs/year) **Campus**: Waterloo **Reports to**:Manager, Recreation & Wellness **Employee Group**: WLUSA **Application Deadline**:May 14,...

  • Care Coordinator

    1 month ago

    Waterloo, Canada Home and Community Care Support Services Full time

    **Job Description**: **CARE COORDINATOR - Medical Assistance in Dying (MAiD) Team**: **REPORTS TO**: Patient Services Manager **LOCATION**: Home and Community Care Support Services Waterloo Wellington **OFFICE BASE**: Waterloo **STATUS**: Permanent, Full-Time **SCHEDULE**:7 hours/day, prescheduled Monday-Friday **UNION**:ONA **RATE**: $35.50 -...

  • Privacy Coordinator

    2 hours ago

    Waterloo, Canada Home and Community Care Support Services Full time

    **Job Description**: **Privacy Coordinator** **POSITION** Privacy Coordinator**LOCATION**: Waterloo Wellington; Hybrid**REPORTS TO**: Manager, Privacy & Health Information**POSITION STATUS**: Temporary, Full-Time (up to 12 m)**COMPETITION NUMBER**:23-A-014**POSTING DATE**:November 17, 2023**CLOSING DATE**:4:30 pm, November 27, 2023**_ CARE AND BE CARED FOR...

  • Care Coordinator

    5 days ago

    Waterloo, Canada Home and Community Care Support Services Full time

    **Job Description**: Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a **Care Coordinator**, you will assess and determine...

  • Care Coordinator

    1 month ago

    Waterloo, Canada Home and Community Care Support Services Full time

    **Job Description**: **CARE COORDINATOR - PALLIATIVE**: **REPORTS TO**: Patient Services Manager **LOCATION**: Home and Community Care Support Services Waterloo Wellington **OFFICE BASE**: Waterloo **STATUS**: Permanent, Full-Time **SCHEDULE**:7 hours/day, prescheduled Monday-Sunday **UNION**:ONA **RATE**: $35.50 - $47.33/hour **ASSIGNMENT**:1.0...

  • Care Coordinator

    1 month ago

    Waterloo, Canada Home and Community Care Support Services Full time

    **Job Description**: **CARE COORDINATOR - PALLIATIVE**: **REPORTS TO**: Patient Services Manager **LOCATION**: Home and Community Care Support Services Waterloo Wellington **OFFICE BASE**: Waterloo **STATUS**: Permanent, Part-Time (Job Share) **SCHEDULE**:7 hours/day, prescheduled Monday-Friday **UNION**:ONA **ASSIGNMENT**:0.5 FTE **POSTING...

  • Policy Support Coordinator

    4 weeks ago

    Waterloo, Canada University of Waterloo Full time

    Overview: The Policy Support Coordinator provides expert administrative support to the Directors, Policy Planning and Decision Support and Faculty Relations as well as to the Associate Vice-President, Faculty Planning and Policy, including but not limited to policy management, and relevant committee logistics. The Policy Support Coordinator is an integral...

  • Care Coordinator

    1 month ago

    Waterloo, Canada Home and Community Care Support Services Full time

    **Job Description**: **Care Coordinator - Guelph East Community**: **REPORTS TO**: Patient Services Manager **LOCATION**: Home and Community Care Support Services Waterloo Wellington **OFFICE BASE**: Cambridge **STATUS**: Permanent, Part-Time **SCHEDULE**:7 hours/day, prescheduled Monday-Friday **UNION**:ONA **ASSIGNMENT**:0.8 FTE **POSTING...

  • Care Coordinator

    7 days ago

    Waterloo, Canada Home and Community Care Support Services Full time

    **Job Description**: **Care Coordinator - Intake, Extended Hours**: **REPORTS TO**: Patient Services Manager **LOCATION**: Home and Community Care Support Services Waterloo Wellington **OFFICE BASE**: Waterloo **STATUS**: Permanent, Part-Time **SCHEDULE**:12 hours/day, prescheduled Monday-Sunday **UNION**:ONA **RATE**:...

  • Care Coordinator

    1 day ago

    Waterloo, Canada Home and Community Care Support Services Full time

    **Job Description**: **Care Coordinator - Cambridge East Community**: **REPORTS TO**: Patient Services Manager **LOCATION**: Home and Community Care Support Services Waterloo Wellington **OFFICE BASE**: Cambridge **STATUS**: Temporary, Full-Time (Up to 18 months) **SCHEDULE**:7 hours/day, prescheduled Monday-Sunday **UNION**:ONA **ASSIGNMENT**:1.0...

  • Care Coordinator

    1 month ago

    Waterloo, Canada Home and Community Care Support Services Full time

    **Job Description**: **Care Coordinator - Wellington, Groves Community Memorial Hospital**: **REPORTS TO**: Patient Services Manager **LOCATION**: Home and Community Care Support Services Waterloo Wellington **OFFICE BASE**: Groves Community Memorial Hospital **STATUS**: Permanent, Full-Time **SCHEDULE**:7 hours/day, prescheduled...

  • Care Coordinator, Wellington East

    2 days ago

    Waterloo, Canada Home and Community Care Support Services Full time

    **Job Description**: **POSITION TITLE**: Care Coordinator, Wellington East **REPORTS TO**: Manager, Patient Services **POSITION STATUS**: Permanent, Full-Time **DIVISION / DEPARTMENT**: Patient Services **LOCATION**:Fergus **COMPETITION NUMBER**:23-O-106 **POSTING DATE**:June 28, 2023 **CLOSING DATE**:4:30 pm, July 6, 2023 **CARE AND BE CARED FOR -...

  • Care Coordinator, Kw East Community

    5 days ago

    Waterloo, Canada Home and Community Care Support Services Full time

    **Job Description**: **CARE COORDINATOR, KW EAST COMMUNITY** **POSITION TITLE**: Care Coordinator, KW East Community **REPORTS TO**: Manager, Patient Services **POSITION STATUS**: Temporary, Full-Time (up to 6 months) **DIVISION / DEPARTMENT**: Patient Services **LOCATION**:Guelph **COMPETITION NUMBER**:23-O-091 **POSTING DATE**:May 26,...

  • Care Coordinator, Cambridge North Community

    2 days ago

    Waterloo, Canada Home and Community Care Support Services Full time

    **Job Description**: **CARE COORDINATOR, CAMBRIDGE NORTH COMMUNITY** **POSITION TITLE**: Care Coordinator, Cambridge North Community **REPORTS TO**: Manager, Patient Services **POSITION STATUS**: Permanent, Part-Time Job Share (0.5 FTE) **DIVISION / DEPARTMENT**: Patient Services **LOCATION**:Cambridge **COMPETITION NUMBER**:23-O-074 **POSTING...

  • Care Coordinator, Groves Community Hospital

    34 minutes ago

    Waterloo, Canada Home and Community Care Support Services Full time

    **Job Description**: **CARE COORDINATOR, GROVES COMMUNITY HOSPITAL** *** **POSITION TITLE**: Care Coordinator, Groves Community Hospital **REPORTS TO**: Manager, Patient Services **POSITION STATUS**: Permanent, Full-Time **DIVISION / DEPARTMENT**: Patient Services **LOCATION**:Groves **COMPETITION NUMBER**:23-O-088 **POSTING DATE**:May 4,...

  • Care Coordinator, St. Joseph’s Health Centre

    2 days ago

    Waterloo, Canada Home and Community Care Support Services Full time

    **Job Description**: **CARE COORDINATOR, ST. JOSEPH’S HEALTH CENTRE** **POSITION TITLE**: Care Coordinator, St. Joseph’s Health Centre **REPORTS TO**: Manager, Patient Services **POSITION STATUS**: Permanent, Part-Time (0.6 FTE) **DIVISION / DEPARTMENT**: Patient Services **LOCATION**:St. Joseph’s Health Centre **COMPETITION...

  • Undergraduate Studies Administrative Coordinator

    4 weeks ago

    Waterloo, Canada University of Waterloo Full time

    Overview: The Undergraduate Studies Administrative Coordinator (USAC) coordinates HR activities for hiring students, administers research assistant and award programs, manages undergraduate events, assists with undergraduate operations, and provides administrative support to the Undergraduate Studies Directors, Undergraduate Studies Manager, and the...

  • Undergraduate Studies Administrative Coordinator

    4 weeks ago

    Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 1 Year** The Undergraduate Studies Administrative Coordinator (USAC) coordinates HR activities for hiring students, administers research assistant and award programs, manages undergraduate events, assists with undergraduate operations, and provides administrative support to the Undergraduate Studies Directors, Undergraduate Studies...

  • Care Coordinator

    1 month ago

    Waterloo, Canada Home and Community Care Support Services Full time

    **Job Description**: **CARE COORDINATOR - FAMILY MANAGED HOME CARE TEAM**: **REPORTS TO**: Patient Services Manager **LOCATION**: Home and Community Care Support Services Waterloo Wellington **OFFICE BASE**: Waterloo-Wellington Region (Office Base = Waterloo) **STATUS**: Permanent, Full-Time **SCHEDULE**:7 hours/day, prescheduled...

  • Care Coordinator

    1 month ago

    Waterloo, Canada Home and Community Care Support Services Full time

    **Job Description**: **CARE COORDINATOR - MENTAL HEALTH FLOAT**: **REPORTS TO**: Patient Services Manager **LOCATION**: Home and Community Care Support Services Waterloo Wellington **OFFICE BASE**: Waterloo-Wellington Region (Office Base = Waterloo) **STATUS**: Permanent, Full-Time **SCHEDULE**:7 hours/day, prescheduled...