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Service Advisor

4 months ago

Saskatoon, Canada Wyant Group Full time

**Please note this is a fixed 1-year term to cover maternity leave.**

As the successful applicant you will:

- Have superior customer service skills
- Have excellent verbal and written communication skills
- Be extremely organized
- Pay close attention to detail
- Be self motivated
- Ability to work independently and as a team

In this exciting role, you will:

- Greet each customer in a prompt, courteous manner, let customers who are waiting in line know that they will be helped soon
- Communicate with service customers to determine the nature of the mechanical problems
- Secure agreement from customers before repairs; cover cost estimate; and approximate time when vehicles work will be completed
- Obtain customer and vehicle data
- Handle telephone inquiries regarding work in process and appointments and return phone messages promptly
- Review work performed, answer any questions and explain charges and coverage
- Stay up to date on technical and performance information on all vehicles serviced by the dealership
- Advise customers of parts ordered and make an appointment to have them installed before customer leaves

We offer our employees competitive wages, a comprehensive benefits package, employee discounts on automobiles and service, flexibility and an amazing work environment.

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
- Wellness program

Schedule:

- 10 hour shift

Work Location: In person