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Mechanical Service Advisor
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Service Advisor
2 months ago
We are seeking a highly skilled and customer-focused Service Advisor to join our team at FFUN Group. As a Service Advisor, you will be the primary point of contact between our customers and service technicians, ensuring a seamless and exceptional experience for all.
Key Responsibilities- Greet customers and inspect their vehicles to identify any issues or concerns.
- Schedule appointments for service, maintenance, and recall work, ensuring timely and efficient completion.
- Advise customers on necessary and suggested services, providing clear and transparent cost estimates.
- Communicate with customers throughout the service process, keeping them informed of progress and any changes.
- Review work orders with customers to ensure complete satisfaction and resolve any issues.
- Experience as a Service Advisor in the automotive industry is an asset.
- Service writing experience is essential.
- Excellent communication and organizational skills are required.
- A passion for delivering exceptional customer service is a must.
- Ability to work in a fast-paced environment, with a positive and friendly attitude.
- A valid Class 5 driver's license is required.
FFUN Group is a dynamic and customer-centric organization that values its employees and strives to create a positive and supportive work environment. We offer a competitive wage, employee discounts, training and development opportunities, and a comprehensive benefits package.
