Service Advisor

3 months ago

Saskatoon, Canada AutoCanada Full time

Service Advisor
Dodge City Motors
Saskatoon, SK

Dodge City Motors is looking for a friendly and motivated Service Advisor who is passionate about delivering an exceptional customer experience If you are a reliable team player who thrives in a fast paced and fun work environment, keep reading 

What’s in it for you?

A friendly and supportive team Competitive compensation Health and Dental Benefits Life Insurance Employee Vehicle Purchase Plan Employee and Family Assistance Program

Your Key Responsibilities

Providing exceptional customer service to our valued clients Answering incoming phone calls and inquiries related to vehicle servicing Create quotes and work orders for vehicle repairs Consult with automotive technicians regarding required repairs and or maintenance Provide the clients with information and updates regarding the status of vehicle repairs Work with the parts department to determine parts availability and scheduling of future service appointments Complete and close repair orders Review the repair order and service performed with the client after the service has been completed

Your Capabilities and Credentials 

Minimum of 1 year dealership experience in a Service Advisor role required Ability to thrive in a fast-paced environment with many priorities Communication and interpersonal skills Must be able to remain calm when customers and/or situations are not Organization and follow-up skills Experience and desire to work with technology

Individuals with knowledge of CDK, XTime and/or DealerConnect are strongly encouraged to apply 

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