Accounts Receivable Administrator

7 months ago


Edmonton, Canada AFD Petroleum Ltd. Full time

AFD Petroleum is searching for exactly the right person to provide exceptional customer service to our fuel distributor, and mining customers.
**Is this you?**:
Looking to kick-start your career in the world of credit administration? This role is perfect for enthusiastic individuals eager to learn and grow, with the guidance of our exceptional General Credit Manager. We're seeking a dynamic Accounts Receivable/Credit Administrator to join our team, responsible for seamless payment collection, processing, and monitoring. Your expertise will ensure accurate credit information and mitigate risk for our organization. If you're the perfect fit, don't hesitate to apply

**Whom you are working with**:
Primarily you work alongside the Accounts Receivable Team. The Accounts Receivable/Credit Administrator will have diplomatic interaction with customers to provide billing and account information and support.

**What we offer you**:

- Most importantly, you will be working with people with big hearts who truly care about one another
- A family-owned business where the owner knows your name but is active in getting to know you
- A company is filled with great people, and hopefully YOU, because life is too short not to be around great people every day
- Great health and insurance benefits - medical, dental, vision, life insurance, disability, AD&D - because we believe in taking care of yourself
- We care about you as a person too, and so provide great work/life benefits:

- ** Discount on fuel** - because fuel is what we do
- ** Educational assistance** - we want you to keep learning
- ** Career pathing** - we believe in helping you can grow in ways important to you
- ** Paid orientation & training** - we will set you up for success
- ** Service awards** - recognizing your hard work every day is important, and these awards are important for everyone to recognize excellence
- ** EAP program** - we care about your whole self because that is what you bring to work every day
- ** Five Paid Personal Days** - To be used for sick days, personal appointments, or mental health days because we want you to take care of yourself as you need it
- ** Parental leave** - because taking care of your family is the most important job in your life
- ** Referral rewards** - bringing in other great people makes sense, and you should be rewarded well
- ** Boot allowance** - you may work in the office, but who doesn’t want a GREAT pair of boots? But seriously, you will be at work sites from time to time, so you need them.
- ** Business casual dress code** - professionalism and jeans co-exist. Be comfortable, be yourself because that is when you will bring your best

**What you will do day-to-day**:

- Nurture strong customer relationships to maximize collections and swiftly resolve invoice concerns.
- Perform daily bank and credit card deposits while proactively monitoring and adjusting credit limits.
- Swiftly address billing inquiries and discrepancies, ensuring customer satisfaction.
- Analyze existing accounts to identify valuable leads for effective collections.
- Collaborate with the Accounting Manager for general A/R performance levels.
- Communicate with customers on outstanding account balances.

**What you bring**:

- Reconciliation of customer accounts when discrepancies arise.
- Communicate with internal/external sales representatives and accounting/tax professionals as necessary to complete job duties.
- Post receipts for customer payments, whether by cash, check, credit, and other forms.
- Ensure the strict confidentiality and privacy of financial records as they relate to the organization and its customers.
- Processing customer payments
- Providing copies of invoices to customers when required.
- Other related duties as required or assigned.

**What you need to succeed**:

- Advanced knowledge of MS Office and Excel
- Professional written and verbal communication skills
- Microsoft Dynamics experience is required
- You are consistent with following up and communicating with customers with outstanding balances.
- You are not just great with people but excited about the challenge of being a master at collections.
- Tech-savvy with excellent computer and data entry skills
- Meticulous attention to detail and a knack for accuracy
- Superior customer service skills paired with the ability to juggle priorities and multitask
- Strong attendance record

**Experience**:
3+ years’ direct experience in Accounts Receivable

**Education**:
Post-Secondary Diploma in Accounting, Finance, or Business Administration preferred



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